Studio Coordinator (Appointment Setter/Outbound call Specialist)

Job description:

You love helping people... You love talking on the phone... You love working in a place that makes a difference in people’s lives!

If this is you, and you’re looking for the perfect job where you can have fun, and feel more fulfilled at work by helping others, then come have a conversation with us!

Whisper Studios, located in Rockford, IL is seeking a SUPERSTAR for our Client Intake & Appointment Department to help fulfill our vision of having the most satisfied customers in the Portrait Photography industry. Our work literally changes people’s lives for the better and we’re growing so fast because of it.

We’ve got the best job in town and we’re looking for a very special person to join us.

In joining our team, you will help by supporting our studio in contacting new clients to schedule their photography sessions with our studio. This entails listening to their needs, explaining how we work, and providing outstanding service which includes answering inquiries and returning calls to connect with our customers who have already asked to be contacted for either an empowerment or boudoir session. It also includes scheduling their appointments and maintaining accurate records for the client along their journey with us.

In summary; as the Studio Coordinator, you will receive incoming calls, do outbound calls, and you will establish relationships with clients and schedule appointments for the studio. You will also be returning calls and following up on appointments. You will ask the clients qualifying questions to uncover needs and motivations, and ensure that each client receives a consultative experience.

Attention to detail is very important to us... Place this phrase at the top of your cover letter: “I love people and want to help empower them!” and your application will receive special consideration.

This is a rewarding opportunity for the right candidate that wants to make their mark in helping people feel better about themselves while creating heirlooms that they will cherish forever.

Schedule:

Monday to Friday 10 AM-6 PM full-time permanent. (Hours, Start and End time are totally flexible)

Qualifications:

Ideal candidates are:

• Outgoing, Reliable, Mature, Well-spoken, Energetic, and can strike up a good conversation in any situation.
• Appointment Setting experience over the phone would also be an asset.
• Administration or Inside Sales experience is an asset.
• Candidates should be able to work in a fast-paced environment.
• Have a passion for talking on the phone and connecting with people
• Previous roles in phone-related positions are an asset.
• Possess excellent written, verbal, and telephone communication skills, and having confident phone mannerisms is a must.
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Excellent organizational and time management skills
• Must be patient, empathetic, and possess the ability to listen to people while taking notes.

We're looking forward to hearing from you. Don’t forget to apply with that special message to make sure you shoot to the top of our list.

Schedule:

• 6-8 hour shift
• Monday to Friday
• No weekends

Pay: $18.00 - $22.00 per hour

Experience:

• Outbound calling: 2 years (Required)
• sales: 2 years (Required)
• appointment setting : 2 years (Required)

Work Location: In person