Studio Operations Manager

We are looking for an experienced and dynamic Studio Operations Manager to take charge of the operational management of the Level Shoes e-commerce studio. In this role, you will lead seamless production workflows across photography, styling, copy, and post-production, ensuring content is delivered to the highest standards. Acting as the key stakeholder between creative teams, business functions, and external partners, you will champion efficiency, consistency, and quality at every stage of delivery.

Key Responsibilities

• Studio Leadership: Oversee the day-to-day operations of the e-commerce studio, managing schedules, resources, and priorities across teams to meet SLAs and business targets.
• Workflow Management: Ensure smooth end-to-end processes from product intake to site launch, implementing systems and practices that drive efficiency and consistency.
• Production Oversight: Lead planning and execution of shoots (on-model, still life) ensuring timely delivery, adherence to budgets, and alignment with brand direction.
• Cross-Functional Collaboration: Partner with merchandising, buying, and warehouse teams to align studio priorities with delivery timelines and business needs.
• Team Development: Manage and mentor the studio team, supporting teams with effective workload allocation, guidance, and career growth.
• Resource & Vendor Management: Oversee freelance and vendor relationships, negotiating contracts, managing budgets, and ensuring optimal utilization of internal and external resources.
• Budget Management: Track and manage production and studio budgets, reviewing spend against forecasts, and delivering efficiencies without compromising quality.
• Process Improvement: Develop and refine standard operating procedures (SOPs), adopt new tools or systems, and introduce best practices to continually enhance performance.
• Performance & Reporting: Monitor key KPIs (throughput, lead times, cost per product), produce regular reports, and provide insights that support data-driven decision-making.

Key Skills & Competencies

• Proven leadership experience in managing teams within a ecommerce studio environment
• Excellent organizational and project management skills with the ability to prioritize and deliver at pace.
• Strong commercial awareness, with budget management and vendor negotiation experience.
• Analytical, data-driven, and confident in reporting on performance metrics.
• Collaborative approach with strong stakeholder management and communication skills.
• Ability to balance operational demands with creative objectives.

Experience & Qualifications

• 5+ years in studio production, operations, or content management within an e-commerce environment.
• Experience managing high-volume creative production, ideally within the luxury fashion, accessories, or lifestyle.
• Proven experience with production workflow tools and systems.
• Demonstrated track record of improving efficiency and meeting business KPIs.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.