Superintendent of Transmission & Distribution

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Superintendent of Transmission & Distribution will direct and oversee the construction, inspection and maintenance of overhead and underground AC and DC distribution systems and equipment and related projects and activities. The Superintendent of Transmission & Distribution will be responsible for developing criteria for evaluating the effectiveness of area maintenance programs and services and coordinate with other Authority departments with regards to the design of all construction projects.

Duties & Responsibilities

• Supervise a technical and professional staff of approximately 120 employees
• Responsible for all aspects of personnel management including recruitment, promotions, directing performance, discipline, evaluation, and training activities
• Create position descriptions and justifications
• Institute safety and training programs for area personnel
• Ensure that all inventory levels, equipment, and facilities under their control are protected in a safe operating condition
• Prepare, administer, monitor and/or audit the annual division budget
• Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner consistent with the Authority's "Driven by Customer Service" quality standard
• Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed.
• Either directly or through subordinates respond to emergencies on a twenty-four (24) hour, seven (7) day per week basis
• Establish an effective interface between management and employees and, when necessary, with union representatives
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti- Discrimination and Anti-Harassment and Anti-Retaliation policies
• Perform all other duties and projects that may be assigned

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Minimum Requirements & Qualifications

• A high school diploma or equivalent (G.E.D.) from an accredited institution
• Seven (7) years of experience in power or electrical maintenance
• One (1) year experience in a supervisory capacity
• Experience with AC and DC distribution systems
• Effective organizational, analytical, confidentiality, multi-tasking, time management and interpersonal skills
• The ability to use Word, Excel, Database, PeopleSoft, or Main Frame applications
• Be able to handle sensitive and confidential information in an appropriate manner
• Have excellent customer service, conflict resolution, writing and speaking skills
• Have a valid driver's license
• Have the ability to work any and all shifts and/or locations as assigned or directed
• Be available to work twenty-four (24) hours per day, seven (7) days per week
• Have the ability to supervise and work effectively with a diverse workforce.

Preferred Experience and Skills

• Bachelor's degree in Electrical Engineering or Electrical Engineering Technology from an accredited institution

Substitutions Include

• None

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions: