Supervisor (F&B)

Main Functions:

Supervise the daily operations of the Food & Beverage outlet. Ensure high standards of customer service and guest satisfaction. Coordinate staff assignments and monitor shift performance. Conduct pre-shift briefings and communicate daily operational requirements. Monitor staff attendance, grooming, and compliance with company standards. Handle guest enquiries and resolve complaints promptly and professionally. Ensure compliance with food safety, hygiene, and health & safety regulations. Monitor inventory levels and report stock shortages. Assist with staff training, coaching, and performance evaluations. Coordinate with the kitchen and other departments to ensure smooth operations. Prepare daily operational reports and communicate issues to management. Support the F&B Manager in achieving operational and financial objectives.

Computer Skills:

· must know basic computer software

Familiarity ERP/Software

· Familiarity with POS systems and hospitality management software.

Area / Field/ GCC Preferences:

· food and beverage

Years of Experience:

· Minimum 3 years’ experience in Food & Years of Experience: Beverage operations.

· Minimum 1-2 years' experience in a supervisory role within hotels, restaurants, catering, or

Education:

· Diploma or Secondary School Certificate

Languages:

· English

· Arabic

Work Location: In person