Supervisor Learning and Development

About The Job

The Learning and Development (L&D) Supervisor is responsible for overseeing the design, implementation, and

evaluation of training programs that enhance the skills and knowledge of employees.

This role involves leading a team of L&D professionals, collaborating with various departments, and ensuring that

training initiatives align with the organization’s strategic goals.

Job Responsibilities & Duties:

1. Leadership and Team Management:

o Lead, mentor, and manage a team of L&D specialists.

o Foster a collaborative and innovative team environment.

o Conduct regular performance reviews and provide feedback.

2. Training Program Development:

o Design, develop and deliver when needed comprehensive training programs, including e-learning, workshops, and on-the-job training.

o Assess training needs through surveys, interviews, and consultations with managers.

o Ensure training programs are aligned with organizational goals and industry best practices.

3. Implementation and Delivery:

o Oversee the delivery of training programs, ensuring they are engaging and effective.

o Coordinate with external vendors and consultants as needed.

o Utilize various training methods and technologies to enhance learning experiences.

4. Evaluation and Improvement:

o Monitor and evaluate the effectiveness of training programs through feedback, assessments,

and performance metrics.

o Continuously improve training content and delivery methods based on feedback and industry trends.

5. Budget Management:

o Develop and manage the L&D budget.

o Ensure cost-effective use of resources while maintaining high-quality training programs.

6. Collaboration and Communication:

o Work closely with departmental heads, and other stakeholders to identify training needs and opportunities.

o Communicate training plans and progress to all relevant parties.

o Promote a culture of continuous learning and development within the organization.

Required skills and qualifications:

· Bachelor’s degree in human resources, Education, Business Administration, or a related field.

· Proven experience in a learning and development role, with at least 3-5 years.

· Strong knowledge of training methodologies, adult learning principles, and e-learning platforms.

· Excellent communication, presentation, and interpersonal skills.

· Strong project management and organizational skills.

· Ability to analyze data and metrics to assess training effectiveness.

· Proficiency in using learning management systems (LMS) and other training software.

Preferred Skills:

· Certification in Learning and Development or Human Resources.

· Experience in Banking, Financial or Fintech sectors is plus.

· Knowledge of emerging trends and technologies in L&D.

· Certified Trainer is a must.