Supervisor, Operations - Noon Minutes

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Ring every door, everyday.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

• Managing the assigned Dark Store cluster (3-5 DS) effectively across fulfillment and logistics.
• Oversee Team Leads in the daily operations of their respective store.
• Ensure adherence to SOPs.
• Support in manpower allocation across stores.
• Addressing issues and supporting the team in achieving their best performance.
• Crunch numbers and derive insights and recommendations to improve operations.
• Ensure timely and clear communication with all stakeholders.

What you'll need:

• Minimum 5 years of experience in Operations
• Good analytical skills with proficiency in Excel
• Good communication and coordination skills
• Ability to roll up sleeves and get your hands dirty
• Capable of working in highly ambiguous situations comfortably
• Understanding Ops metrics and stakeholder management
• Ability to accommodate flexibility in the work schedule

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.