Supervisor (Quality Assurance)

We are looking for a dynamic and experienced professional to join our team as a Supervisor – Quality Assurance. The ideal candidate will have strong technical expertise in FTTH along with proven leadership skills to manage field operations and ensure quality service delivery.

Key Responsibilities:

• Lead and manage FTTH field teams to ensure timely and high-quality deployment
• Monitor and enhance quality standards across installations and maintenance activities
• Conduct regular quality audits and ensure compliance with SOPs and company standards
• Coordinate with planning, deployment and vendor teams to meet project timelines and SLAs
• Troubleshoot and resolve complex fiber-related issues escalated from field teams
• Maintain QA reports, checklists, and performance scorecards
• Liaise with relevant authorities to resolve Right of Way (ROW) issues
• Ensure compliance with health, safety, and operational guidelines
• Prepare progress reports, maintain documentation, and track KPIs
• Drive continuous improvement to enhance customer experience and operational efficiency

Requirements:

• Minimum DAE Qualification in Electrical, Electronics, Telecom or related field
• 1–2 years of experience in FTTH, specifically in Quality, Deployment or Field Operations
• Strong technical knowledge of FTTH (fiber splicing, OLT/ONT, troubleshooting)
• Excellent leadership, communication, and problem-solving abilities

Pay: From Rs55,000.00 per month

Work Location: In person