Supplier Relationship Manager - Global Travel

Join us on a journey of endless possibilities
At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

Travel Supplier Relationship Manager
The Travel Supplier Relationship Manager oversees Strada’s relationships with global travel partners and ensures the company receives competitive pricing, strong service delivery, and consistent program performance. The role manages contract negotiations, renewals, and governance routines while working with business leaders to align supplier agreements with operational needs. It requires advanced travel industry knowledge, strong financial and commercial skills, and the ability to influence partners across regions. The manager drives data based decisions, leads sourcing activity, and maintains high standards for compliance, service levels, and supplier accountability.

Responsibilities

Ongoing Travel Program:
Manage relationships with travel vendors (like airlines, hotels, and rental car companies) to ensure they meet the needs of the program and its travelers. This role involves negotiating rates, contracts, and ensuring the delivery of services that align with the program's goals, like cost-effectiveness and traveler satisfaction.

Manage Meetings & Events process.

Work with Strada business leaders to understand requirements and business outcomes to effectively negotiate deals that meet those needs.

Lead governance process for tier A and B suppliers.

Complete assigned special projects, meeting schedule, and quality requirements

Demonstrate ability to effectively manage projects with a pipeline of sourcing activities and deliver on associated timelines.

Adopt and utilize Global Supplier Management tools and reporting mechanisms.

Provide necessary visibility to Global Supplier Management leaders; escalate issues appropriately.

Proactively maintain and build expertise by staying informed of industry trends and technology shifts.

Travel suppliers:
Function as the contractual point of contact between the company and suppliers, including executive and account leadership where required; manage the overall supplier relationship, including the goals and objectives of the business.

Lead supplier governance routines, as defined by Global Supplier Management policies and supplier tiering.

Ensure all documentation is accurate and maintained within the assigned data tools.

Travel renewals or new business needs:
Pro-actively prepare to renew / re-source agreements with expiring term dates.

Construct financial and qualitative models to provide fact-based assessments of suppliers’ abilities to meet / exceed Strada’s needs at competitive price points.

Lead Internal teams through the strategic sourcing process transactions.

Lead in sourcing selection, following Strada’s processes and controls.

Draft and negotiate contracts, in partnership with Legal, Finance and Business partners.

Required Skills & Knowledge:
BA/BS in business, finance, supply chain management or appliable field.

Advanced level knowledge of Travel operational processes.

Advanced level knowledge managing client and/or third-party supplier contracts, with a detailed understanding of Terms and Conditions of the Services Agreement, Statements of Work and Fee Schedules

Deep expertise in overseeing Governance routines and processes: change orders, Service Level Agreements, performance dashboards, escalation management, root cause analysis, risk mitigation, audit compliance (SOC I and SOC II), business continuity, data privacy, and related Governance routines.

Strong financial acumen, including but not limited to P&L Management, budgets and forecasting, invoice validation, cost savings, ROI/cost modeling, and operational fee structures (i.e.: PEPM/PEPY, volume-based pricing, variable charges, RUs, minimum guarantees, and ARC/RRC)

In-depth understanding of HIPAA, PHI, PII, GDPR and data privacy

Excellent communication and relationship management skills with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization.

Strong cross-cultural skills and experience collaborating with global teams.

Solutions oriented, with a proven history of using facts, data, and cost modelling techniques to build business cases and influence decisions.

Excellent organizational skills & interpersonal skills.

Ability to work independently and effectively as part of a global team.

Business analytics - Data driven with the ability to apply and use data analytics to gain deeper real-time insights into agent performance and trends.

Results driven and proactive with ability to own and execute area of responsibility with excellence.

Flexibility to work non-traditional shifts where required.

Work Experience:
5+ years Travel Industry knowledge & experience.

Experience in negotiation techniques; proven ability to deliver favorable agreements which meet business requirements.

Experience in meeting and events coordination in a corporate environment.

At Strada, our values guide everything we do:
Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Pay range: $90,000 - $120,000 USD Annual

Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Equal Employment Opportunity Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
#LIRemote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range
Minimum - Maximum: $0.00 - $0.00

Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.

DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
Strada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Strada is committed to a diverse workforce and is an affirmative action employer.