Supply Chain Consultant

Job Title: Supply Chain Consultant – US‑MENA Trade (High‑Volume Outbound)

Location: Muscat Hills, Oman

Working Hours: Monday – Friday, 5:00 PM – 2:00 AM (Oman time)

Base Salary: 500 OMR per month

Compensation: Aggressive, uncapped commission package

Benefits: Full Oman Labor Law benefits

🎯 Core Mission

Same as before: prospect, close, and manage US‑based SMBs trading with MENA. The key difference is high‑velocity outbound using our Parallel Dialer to achieve 300+ connected calls per day.

🔍 Specific Job Duties (Updated for 300+ Calls/Day)

1. High‑Volume Prospecting (Daily Focus)

Use Parallel Dialer to make minimum 300 calls per shift (the dialer connects you only to live answers; no voicemails or busy tones).

Load prospect lists from Agile CRM into the dialer in batches of 500–1,000.

Achieve a connect rate of 15–25% (45–75 live conversations per day).

For each live conversation:

Deliver the 15‑second IBS (Initial Benefit Statement).

Qualify the prospect (do they ship to/from MENA? volume? current provider?).

Either set a discovery meeting or move to the next call.

Log every call outcome in Agile CRM immediately (use shortcuts and automation).

2. Discovery Meetings & Closing (Secondary Focus)

Target: Set 10–15 qualified discovery meetings per week (2–3 per day).

Run virtual meetings (15–20 minutes) using the 1st Meeting Sheet to uncover value.

Overcome objections using memorized scripts (Happy with current provider, Won't use a broker, etc.).

Close new clients on 4PL service agreements.

Negotiate pricing and terms.

3. Client Onboarding & Account Management (Same as before)

PLACED setup in FGL Command TMS.

Coordinate with sourcing/procurement desk.

Ensure client success and upsell additional services.

4. Use of Technology (Critical for Volume)

Parallel Dialer: Master its features (list loading, cadence settings, local presence).

Agile CRM: Use call logging shortcuts, automated task creation, and pipeline views.

Gemini AI: Generate personalized opening lines, objection responses, and email follow‑ups in seconds.

FGL Command TMS: Quick quoting and tracking for prospects who need immediate rates.

5. Reporting & KPIs (Daily/Weekly)

KPIDaily TargetWeekly TargetTotal dialer calls (attempts)300+1,500+Live conversations (connects)45–75225–375Qualified discovery meetings set2–310–15Proposals sent1–25–10New signed clients0.5–1 (avg)3–5

6. Collaboration & Compliance (Same as before)

Work with internal desks (sourcing, international logistics, hub managers).

Adhere to FGL’s compliance and MC authority usage rules.

Complete ongoing training.

✅ Ideal Candidate Profile (Updated)

English fluency: Native level (essential for US calls).

Sales experience: 1+ years in high‑volume outbound sales (telemarketing, freight brokerage, B2B inside sales). Logistics experience preferred but not required if you are a fast learner.

Resilience: Comfortable with rejection (300+ calls means 200+ “no” per day).

Tech comfort: Must embrace Parallel Dialer, CRM, and AI tools.

Supply chain knowledge: Basic or willingness to learn (we train you).

Work ethic: Able to stay focused during 5pm–2am shift.

🚀 Why This Role Exists

You are not a traditional account executive waiting for inbound leads. You are a volume hunter who feeds the FGL machine. Every live conversation is an opportunity to educate a US SMB about US‑MENA 4PL. Your 300+ calls per day will generate a pipeline that turns into closed business – and uncapped commission.