Supply Chain Executive

About SmartQ:

SmartQ is redefining how the world experiences food. As a next-generation food-tech innovator, we solve real operational challenges through empathy-led insights and powerful technology. Our mission is clear: to elevate everyday dining into a seamless and meaningful experience.

In the last decade, we’ve transformed cafeteria and food operations across industries with scalable, cutting-edge solutions. Operating in 14 countries and backed by Compass Group- a $60B global foodservice leader SmartQ continues to push the boundaries of what modern food-tech can achieve.

Since our inception in 2015, we’ve become a trusted partner for corporates, hospitals, universities, and food courts worldwide. With a bold vision to become the world’s largest B2B food-tech company, we connect people through exceptional food experiences powered by advanced technology. Today, we proudly serve 400+ global clients, including leaders like Google, HSBC, Amazon, and Wells Fargo.

At the heart of SmartQ is a culture shaped by four core pillars:

Great People | Great Food | Great Experience | Greater Good

These values inspire collaboration, innovation, humility, and a relentless pursuit of excellence.

To dive deeper into what drives us, explore our cultural pillars on the SmartQ LinkedIn ‘Life’ page. It offers an authentic glimpse into the journey you could be part of: https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?viewA…

Are you excited to join our team as Supply Chain Executive?

As a Supply Chain Executive, you will manage end-to-end supply chain operations by coordinating with vendors and internal teams, tracking purchase requisitions, orders, GRNs, and deliveries. Ensure timely fulfilment, resolve issues, prepare reports, and work closely with finance and operations to improve turnaround time and reporting accuracy.

Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now!

Role and Responsibilities:

• Ensure smooth day-to-day supply chain operations by coordinating effectively with vendors, internal teams, finance, and operations to enable timely and accurate service delivery.
• Manage purchase requisitions and purchase orders end-to-end, ensuring timely fulfilment while maintaining compliance with internal processes and standards.
• Oversee delivery schedules, proactively addressing delays, discrepancies, or issues to minimize operational gaps and improve turnaround time.
• Ensure accurate GRN entries and transaction closures, maintaining data integrity and system accuracy at all times.
• Prepare, analyze, and share daily, weekly, and monthly supply chain reports to support decision-making and operational transparency.
• Demonstrate a proactive, solution-oriented mindset while working both independently and collaboratively within cross-functional teams.
• Uphold organizational values by maintaining integrity, accountability, and a positive work culture while adhering to all policies, procedures, and compliance requirements.
• Contribute to continuous improvement initiatives aimed at enhancing efficiency, reducing operational bottlenecks, and strengthening overall reporting accuracy.

Qualifications:

• Graduate/Diploma with relevant experience in supply chain, operations, or related functions.
• 1+ years of hands-on experience working with SAP in an operations-driven or fast-paced environments.
• Strong coordination and stakeholder management skills, with the ability to work effectively across teams.
• High attention to detail, strong reporting capability, and sound system/process knowledge.
• Ability to handle pressure, meet deadlines, and adapt to changing operational priorities.
• Self-motivated, result-oriented, and accountable, with a strong work ethic and problem-solving mindset.
• Excellent verbal and written communication skills along with strong interpersonal abilities.

Message from CEO:

We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.