Supply Chain & Import Operations Coordinator

Job Purpose

The Supply Chain & Import Operations Coordinator will be solely responsible for managing all aspects of supply chain and import logistics — from purchase planning to delivery execution. This role ensures smooth inventory flow, strong supplier relationships, and cost efficiency. Working directly with the Founder, the Coordinator will play a vital role in supporting the scalability, sustainability, and profitability of the company’s operations.

Key Responsibilities

Order Processing & Coordination

• Create and process purchase orders and ensure timely delivery of goods.
• Follow up with suppliers to meet operational timelines and quality expectations.

Inventory Management

• Monitor and control stock levels to maintain optimal inventory balance.
• Analyze turnover trends and forecast purchasing needs to prevent shortages and minimize overstock.

Supplier & Freight Management

• Manage communications with vendors and international freight forwarders.
• Compare quotations, negotiate rates and terms, and finalize freight partners.
• Ensure all imports comply with customs, shipping, and documentation regulations.

Cost Optimization

• Negotiate pricing, contracts, and payment terms to achieve cost efficiency and margin protection.
• Identify opportunities to streamline procurement and logistics expenses.

Documentation & Compliance

• Maintain accurate and up-to-date records of all purchase orders, shipment details, and contracts.
• Ensure readiness for internal audits and compliance with import/export and product registration requirements.

Market Research

• Research and evaluate new suppliers, products, and materials to enhance competitiveness and efficiency.
• Stay updated with market trends, logistics developments, and regulatory changes.

Reporting & Analysis

• Generate periodic purchasing, inventory, and cost analysis reports.
• Identify trends, risks, and improvement areas for better decision-making.

Cross-Department Collaboration

• Coordinate with finance, marketing, fulfillment partners, and customer service teams to align purchasing and inventory with business goals.
• Ensure supply chain readiness for seasonal and promotional activities.

Business Sustainability Contribution

• Assess and improve supply chain workflows for scalability and long-term sustainability.
• Focus on reducing waste, maximizing operational efficiency, and supporting overall company growth.