Supply Chain Specialist

Supply Chain Specialist
Location: Durham, North Carolina, United States
Employment Type: Full-time
Reports To: Supply Chain Manager

Overview:
As a Supply Chain Specialist, your primary objective is to ensure the seamless flow of materials and products across our global supply chain and internal day-to-day operation (Sorting), inventory control, enhancing operational efficiency and customer satisfaction. You will support the implementation and monitoring of supply chain strategies, ensuring timely delivery and alignment with business goals.

Duties and Responsibilities:

• Understands manufacturing supply chain processes and requirements for sorting products and staging orders to be delivered to the production line.
• Assisting planning on physical inventory
• Communicates, and resolves supply chain issues between with internal product lines.
• Exercises overall ownership of the managed accounts. Be the bridge among customers and Factory, R&D, Supports, Suppliers etc.
• Oversee production/delivery schedules to meet customer requirements.
• Ensure customer satisfaction with timely deliveries.
• Perform material RMA to return defective materials back to suppliers and help with entering work orders. Inputs for the production line.
• Plan the required materials and purchase quantities to fulfill the demand of the service line. Submit work orders. Utilize SAP, Excel, and Microsoft Office 365 and the internal system, ensuring materials meet specifications, quality standards, and are cost-efficient.
• Excellent interpersonal skills, verbal and written communication, in English and Mandarin Chinese.
• Proven ability to work both collaboratively on a team as well as independently on multiple high-priority projects.
• Ability to demonstrate critical thinking and decision-making skills.
• Plan, schedule, coordinate, and expedite material issues/products to the production floor.
• Track effective inventory transaction management (in/out).

Education and Experience:

• Bachelor's degree in engineering, business management, information technology, marketing, or related field.

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