The Supply Planner is responsible for ensuring optimal product availability across the retail network while maintaining efficient inventory levels. This role focuses on demand-supply balancing, replenishment planning, and coordination with suppliers, logistics, and commercial teams to support business objectives and customer satisfaction.
Key Responsibilities
Supply & Replenishment Planning
-
Develop and execute supply plans aligned with demand forecasts and business targets
-
Ensure timely replenishment of products across stores and distribution centers
-
Monitor stock levels to avoid stockouts and overstock situations
Inventory Management
-
Maintain optimal inventory levels in line with company KPIs (e.g., stock cover, aging, waste)
-
Track slow-moving, excess, and obsolete stock, and recommend corrective actions
-
Support stock optimization initiatives to improve working capital
Supplier & Vendor Coordination
-
Work closely with suppliers to ensure timely order fulfillment and delivery
-
Monitor supplier performance (lead times, fill rates, reliability)
-
Resolve supply disruptions and escalate risks proactively
Cross-Functional Collaboration
-
Partner with buying/merchandising, demand planning, and logistics teams
-
Align supply plans with promotions, seasonal events, and new product launches
-
Support store operations with product availability and replenishment needs
Data Analysis & Reporting
-
Analyze supply chain data to identify trends, risks, and opportunities
-
Track KPIs such as service levels, inventory turnover, and forecast accuracy
-
Prepare regular reports and provide actionable insights to stakeholders
Systems & Process Improvement
-
Utilize ERP/planning systems (e.g., SAP, Oracle) for supply planning activities
-
Identify opportunities to improve planning processes and tools
-
Support continuous improvement initiatives within the supply chain function
Key Performance Indicators (KPIs)
-
Product availability / service level
-
Inventory turnover and stock cover
-
Reduction in stockouts and excess inventory
-
Supplier performance metrics (OTIF – On Time In Full)
-
Forecast vs. supply plan alignment
Qualifications & Experience
-
Bachelor’s degree in Supply Chain, Business Administration, Logistics, or related field
-
Experience in supply planning, replenishment, or inventory management
-
Experience within retail or FMCG environments is highly preferred
-
Experience working in the Middle East market is an advantage