Supply Planner Specialist

What do we do?

Service Market Logistics (SML), part of Volvo Group Trucks Operations, serves all brands and business areas by managing and optimizing service parts availability and distribution to secure customer uptime. Through our operations, we provide world class service focusing on delivery precision, quality, continuous improvement,cost efficiency and synergies delivering value all the way to our customers. We embrace innovation and new technologies and work with environmental care and sustainability at heart. Our footprint consists of 50 distribution centers worldwide, and we strive for an innovative and diverse workplace, exercising the Volvo Group values with high focus on Customer Success. Every second, one order line is shipped across the globe to serve Volvo Group’s products.

Who I want to be: https://www.youtube.com/watch?v=TEXjvmQeLUM&t=2s

This is us, your new colleagues

A supply chain is naturally a collaborative value chain where we bring cross-functional expertise to manage new challenges and opportunities daily. As Lyon & International (L&I) region, we operate the supply chain solutions from suppliers to dealers to secure the best possible results for all our Volvo brands and customers in a diversified marketplace with strong connections with our business partners and colleagues globally in the Volvo Group. We as L&I are running a Central Distribution Center in Lyon and eleven Regional Distribution Centers (RDCs) based in Algiers, Casablanca, Dubai, Istanbul, Johannesburg, Balikpapan, Bangalore, Seoul, Shanghai, Singapore, and Sydney. Our Distribution Center in Seoul is also the Central Distribution Center for the Volvo CE excavator business. We constantly aim for sustainable performance in the flow (regarding Safety, Quality, Deliveries, Cost, People, Environment, etc.). A unique value proposition to enable our transformational journey is to actively secure our strategic direction in alignment with the Volvo Group 2030 vision and maintain a strong collaborative relationship with all brands and markets as we deliver our operational excellence to enhance customer focus and service development continuously.

What are we looking for

We are seeking a dynamic and future-ready Supply Planner Specialist to lead supply chain activities. This role goes beyond managing part availability — it is about enabling sustainable growth, resilience, and innovation within the supply chain.

As a key member of the Service Market Logistics (SML) team, you will play a critical role in end-to-end supply chain planning, procurement, and scheduling of aftermarket parts for both Group and Non-Group suppliers. You will drive performance improvement and operational excellence in alignment with the SML Lyon and International Roadmap, while addressing emerging challenges such as supply chain volatility, digital transformation, and evolving customer expectations

Key Roles and Responsibilities

• Refill Coordination: Manage refill planning and coordination with Central Distribution Centres and schedule parts for Non-group Material Suppliers (both local and overseas). Collaborate with approved liners, transporters, and CHAs for Sea/Air/Surface modes.
• Cross-DC Collaboration: Work closely with other Central Distribution Centres (CDCs) to strengthen end-to-end supply visibility and take full self-refill responsibility
• Supplier Scheduling: Release daily schedules to material suppliers and maintain records/follow-ups based on priority, ensuring top focus on Vehicle off Road (VOR) parts.
• Availability Management: Ensure weekly availability targets and back-order recovery objectives are achieved.
• End-to-End Optimization: Drive efficiency and optimization across the logistics supply chain within SML operations, including collaboration on SRM (Supplier Relationship Management) and Packaging initiatives.
• Continuous Improvement: Lead prioritized improvement and development initiatives within refill and back-order recovery processes.
• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders to ensure seamless coordination.
• Ownership and Accountability: Take initiative to deliver results, assuming full responsibility for actions, costs, and outcomes.
• Strategic Planning: Anticipate future business needs and develop proactive supply chain strategies aligned with organizational goals.

Critical Competencies

• Broad expertise in supply chain processes, particularly in Aftermarket Materials Planning and Supplier Management.
• Strong cross-functional mindset with excellent communication and influencing skills.
• Proven change management experience with the ability to deliver results in challenging environments.
• Demonstrated ability to build a positive and collaborative work climate, aligned with Volvo Group Values and the Code of Conduct.

Functional Skills Required

• Analytical Skills: Ability to identify patterns in data, draw logical conclusions, and recommend effective actions.
• Supply Planning & Operations: Strong understanding of demand, inventory, and material management.
• Customer Focus: Develop effective relationships with internal and external partners (TDs/BAs/SML).
• Problem Solving & Decision Making: Tackle challenges with a structured approach and ensure clarity on task ownership.
• Flow Thinking: Apply VPS/Lean principles for process efficiency.
• Digital Tool Utilization: Skilled in using digital tools for material tracking, supplier management, forecasting, and data analysis.

Qualifications

• University degree in Engineering, Logistics, or Business Management.
• Minimum 5 years of relevant experience in supply chain planning or related functions.
• ERP knowledge in Materials Management/Warehouse Management Systems (WMS) will have added advantage.
• Experience working with AS400 (VIPS) or SAP environments.
• Proficiency in English (spoken and written).
• Proficient in data management tools — MS Office 365, Power Apps, Power BI, QlikView/Qlik Sense, or similar platforms.
• Willingness to travel frequently as per business requirements.

Interpersonal Skills

• Proactive, result-oriented, and adaptable.
• Strong ownership and accountability mindset.
• Collaborative and customer-focused approach.
• Resilient under pressure with a passion for continuous improvement.

Additional Information

Location: Hosakote, Bangalore, India

Travel: Frequent.