Support Engineer (Male)

About the Role:

We are seeking a skilled and dedicated Support Engineer (Male) to provide technical support, installation, and maintenance services for our clients. The candidate should have strong troubleshooting abilities, excellent communication skills, and a commitment to delivering professional on-site and remote support.

Key Responsibilities:

• Install, configure, and maintain hardware, software, and network systems at client sites.
• Provide remote and on-site technical support to resolve system or device issues.
• Perform routine system checks, updates, and preventive maintenance.
• Coordinate with the development and operations team for issue escalation and resolution.
• Document support activities, client feedback, and technical issues in logs or reports.
• Train clients on the use of software and equipment where required.
• Ensure timely response to service tickets and maintain high customer satisfaction levels.
• Assist in product testing, demos, and deployment as per project requirements.

Requirements:

• Male candidate, preferably aged 22–35 years.
• Diploma or Bachelor’s degree in Computer Science, IT, Electronics, or a related field.
• 1–3 years of experience in technical support, system administration, or field engineering.
• Strong understanding of Windows OS, networking basics (LAN/WAN), and hardware setup.
• Knowledge of SQL Server, or digital signage/QMS products is a plus.
• Excellent problem-solving and communication skills.
• Willingness to travel to client sites when required.
• Ability to work independently and under pressure.

What We Offer:

• Competitive salary with travel and performance allowances.
• Continuous training and professional growth opportunities.
• Dynamic and technology-driven work environment.

Job Type: Full-time

Pay: Rs40,000.00 - Rs60,000.00 per month

Work Location: In person