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Supported Living Services Case Manager

Job Overview
The Supported Living Manager plays a crucial role in overseeing the daily operations of a supported living services, ensuring that individuals receive high-quality care and support tailored to their individual needs. This position requires strong leadership skills, financial acumen, and a deep understanding of resident rights and care plans. The ideal candidate will be passionate about enhancing the quality of life for seniors and individuals requiring assistance, while fostering a safe and nurturing environment. This position requires working oncall.

Duties

1. Case Coordination & Oversight

Serve as the primary point of contact for all services provided to the client, ensuring consistency and integration of supports.
Coordinate care across behavioral professionals, DSPs (Direct Support Professionals), family members, Regional Center representatives, and other service providers.
Ensure implementation and fidelity of the client’s Individual Service Plan (ISP) and Behavior Support Plan (BSP).

2. Behavioral Support Planning

Collaborate with behaviorists and clinical teams to develop, monitor, and revise behavior support plans.
Ensure staff understand and are trained in the client’s behavior strategies, safety plans, and intervention techniques.
Monitor the effectiveness of behavioral interventions and provide feedback to appropriate stakeholders.

3. Staff Supervision & Training

Provide leadership and coaching to direct support staff on best practices for supporting clients with behavioral needs.
Identify staff training needs related to behavioral supports and ensure completion of required trainings (e.g., CPI, trauma-informed care, data collection).
Observe staff-client interactions regularly and provide guidance to reinforce proper behavioral approaches.

4. Risk Management & Safety

Monitor and assess behavioral risks regularly; ensure safety plans are in place and followed.
Respond to behavioral incidents, conduct debriefings, and ensure thorough incident reporting and documentation.
Track trends in incidents or behaviors and initiate team discussions or interventions when needed.

5. Client Advocacy & Empowerment

Advocate for the rights, preferences, and needs of clients, especially those with limited verbal communication or behavioral expressions of need.
Facilitate opportunities for the client to participate in community life, build relationships, and exercise autonomy.
Promote strengths-based, person-centered planning that honors the individual’s goals and values.

6. Documentation & Compliance

Ensure accurate and timely documentation of behavioral data, incident reports, service notes, and progress on goals.
Maintain compliance with all state, regional center, and agency guidelines related to behavioral support.
Assist in preparing for audits or reviews involving clients with behavioral needs.

7. Communication & Collaboration

Schedule and lead interdisciplinary team meetings (IDTs), behavior support reviews, and other care conferences.
Maintain consistent communication with clients, families, Regional Center service coordinators, behaviorists, and health professionals.
Provide updates and recommendations based on data and staff feedback to guide ongoing care.

8. Continuous Improvement

Evaluate program outcomes and staff performance regularly to ensure the highest quality of behavioral support services.
Remain current on best practices, legal updates, and innovations in supporting individuals with complex behavioral challenges.
Participate in professional development opportunities and foster a culture of learning and accountability.

Skills

Proven leadership abilities with experience in supervising teams within a senior care or assisted living environment.
Strong understanding of nursing principles related to senior care and memory care practices.
Excellent financial acumen to manage budgets effectively while maintaining high standards of service delivery.
Ability to develop comprehensive care plans that address the unique needs of each resident.
Knowledge of resident rights and advocacy strategies to ensure compliance with regulations.
Exceptional communication skills for effective interaction with residents, families, and staff members.
Compassionate approach to caregiving that prioritizes the well-being of residents.

This role is ideal for individuals who are dedicated to making a positive impact in the lives of seniors while leading a team committed to excellence in care.

Pay: From $28.00 per hour

Benefits: