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Surgical Scheduler – Oculofacial Plastic Surgery

POSITION: Surgical Coordinator

RESPONSIBLE TO: Surgeon and Practice Manager

JOB SUMMARY: The Surgical Coordinator schedules procedures according to established guidelines. He/she facilitates all aspects of the surgical patient’s surgery experience and manages corresponding documentation, testing, appointments, authorizations, supplies, and payments.

EDUCATIONAL REQUIREMENTS:

  • High School diploma or equivalent is required
  • Experience in ophthalmology, dermatology and/or plastic surgery a plus
  • 1-2 years of experience as a surgical coordinator

TYPICAL WORKING CONDITIONS:

  • Fast-paced and demanding.
  • The Surgical Coordinator will have consistent and, at times, interruptive contact with medical staff and patients.

RESPONSIBILITIES:

  • Provide patients with new patient packets, brochures, lab reminder letters, prescriptions, and instructions.
  • Schedule, reschedule, coordinate, and confirm patients’ surgical appointments.
  • Have excellent interpersonal skills and comfort discussing cosmetic surgical fees and procedures.
  • Schedule and coordinate anesthesia for surgeries.
  • Order and track surgical supplies.
  • Complete surgical checklist and carefully review surgical chart prior to giving to surgeon
  • Obtain appropriate consents, authorizations, documents, tests, imaging, and medical clearances.
  • Reminds patients of any special instructions related to their surgery 2 weeks prior to surgery.
  • Maintain and update current information on the physician's surgery schedule.
  • Maintain surgical schedule and get approval from surgeon on case numbers and case order.
  • Communicate any changes with the surgical staff.
  • Assemble surgical charts and update patient profiles.
  • File documents and charts including all communications with patients, operative notes, photos.
  • Verify medical documentation and reports are complete and signed and charted.
  • Provide clerical support such as typing, composing, proofreading, and transcribing correspondence.
  • Answer telephone, screen calls, take messages, provide information regarding surgical appointments, testing, and scheduling.
  • Receive deposits and surgical payments from patients and issue receipts.
  • Keep records of surgical fees, cost of goods, invoices from anesthesia and surgical center.
  • Assists office manager in maintaining credentialing at surgery centers and hospitals
  • Ensures all pathology reports or correspondence related to surgery are properly documented and charted.
  • Maintain patient confidentiality.

Job Types: Part-time, Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Medical Specialty:

  • Dermatology
  • Ophthalmology
  • Surgery

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • surgery scheduling : 1 year (Required)
  • Customer service: 1 year (Required)
  • Computer skills: 1 year (Preferred)
  • Medical terminology: 2 years (Required)

Work Location: In person

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