Surgical Scheduler - Vascular - Full Time - 40 Hours

Main Function:

1. Scheduling & Coordination

• Schedule surgical procedures for patients based on provider availability, OR schedules, and patient needs.
• Coordinate with surgeons, anesthesiologists, and nursing staff to confirm surgery dates and times.
• Adjust schedules in case of cancellations, emergencies, or rescheduling requests.

2. Patient Communication

• Contact patients to provide pre-operative instructions, confirm appointments, and answer questions about procedures.
• Notify patients of any changes in scheduling or preparation requirements.
• Serve as a point of contact for patient concerns regarding surgical scheduling.

3. Documentation & Recordkeeping

• Ensure all patient records, consents, and preoperative documentation are complete before surgery.
• Maintain accurate and up-to-date schedules in the EMR or scheduling software.
• Track surgical cases and compile reports for providers or administrative review.

4. Insurance & Authorization

• Verify insurance coverage and obtain necessary pre-authorizations prior to surgery.
• Communicate with insurance providers to resolve coverage issues or claims.

5. Interdepartmental Communication

• Coordinate with pre-op, post-op, and ancillary departments to ensure smooth patient flow.
• Communicate schedule changes to relevant staff and departments promptly.

6. Administrative Support

• Assist with workflow optimization for the surgical team.
• Support providers with any scheduling conflicts, special requests, or patient issues.
• Train and guide other staff in surgical scheduling procedures as needed.

7. Compliance & Quality Control

• Ensure scheduling practices comply with hospital policies, regulatory requirements, and patient safety standards.
• Identify and report any scheduling issues or process inefficiencies to management.

The current MAs will backfill and support administrative duties, which will allow the Surgical Scheduler dedicated time to schedule surgeries efficiently. Additional responsibilities required.