System Administrator

• Role: L2 Desktop Support Engineer
• Location: Aerocity, New Delhi | Experience: 2–4 years

Core Responsibilities:

• Advanced L2 desktop support for Windows & macOS (hardware, OS, software, network)
• User & device management (AD, O365, VPN, LAN/Wi-Fi, printers)
• Handle escalations and coordinate with L3 teams/OEMs
• Support Video Conferencing systems (Zoom, MS Teams, Webex – Poly/Logitech)
• Support AV systems (projectors, displays, audio equipment, cabling)
• Manage CCTV systems (NVR/DVR, cameras, monitoring & troubleshooting)
• Support Access Control systems (biometrics, card readers, door controllers)
• Create & maintain Power BI dashboards and reports
• Work on Zoho applications (Zoho Desk, CRM, Inventory, Creator)
• Documentation, ITIL processes & MIS reporting

Key Skills Required:

• Windows, macOS, MS Office, AD & O365
• Networking basics (VPN, LAN, Wi-Fi)
• VC, AV, CCTV & Access Control systems
• Power BI & Zoho
• Strong communication & troubleshooting skills

Job Types: Full-time, Permanent

Pay: ₹44,417.63 - ₹54,047.02 per month

Experience:

• System administration: 4 years (Required)

Work Location: In person