System Engineer

We're looking for Senior Systems Engineer / IT Infrastructure Engineer

Company: Teleperformance

Location: On-site – TP Egypt (Kattameya)

Shift: 9-Hour Shift (Including breaks)

Work Week: 5 Days / Rotational On-Call Support

Department: IT Infrastructure & Operations

Reports To: IT Portfolio Manager

Role Overview

As a Senior Systems Engineer , you will be the final tier of technical expertise. You are responsible for the design, implementation, and optimization of complex IT infrastructure. You will act as a last-level specialist, ensuring stable, secure, and standardized IT services across the enterprise.

Key Responsibilities

• Infrastructure Design & Ops: Manage the lifecycle of specialized IT topics including Virtualization (VMware, Proxmox), Terminal Servers, Linux/Windows environments, and Backup/Recovery (Veeam).
• Security & Monitoring: Oversee antivirus/endpoint protection, secure file transfer (SFT), and comprehensive monitoring solutions.
• Expert Support: Independently handle incidents, problems, and escalations up to last-level support.
• Project Coordination: Lead technical designs for IT projects and coordinate deliverables with external service providers and internal teams.
• Automation: Design and implement automation solutions (scripting) and maintain high-quality technical documentation.
• ITSM Roles: Act as Incident, Problem, or Change Manager while adhering to strict ISMS and confidentiality policies.

Required Qualifications

• Education: Bachelor’s degree in Computer Science or IT.
• Experience: Minimum 5 years of hands-on systems engineering in enterprise environments.
• Technical Skills: Expert knowledge of VMware, Proxmox, and Veeam.
• Certifications: ITILv4 Foundation.

Language Proficiency:

• English: Minimum B1 Level (Fluent).
• Personal Attributes: Strong analytical skills, resilience, and a team-oriented mindset for an international environment.

How to Apply

If you meet the technical and language requirements, please send your updated CV to: mahiiemuhammed@gmail.com

Please use the subject line: Application: Senior Systems Engineer.