Systems Administrator

Overview:

Systems Administrator

Liberty Military Housing – Own your passion for service!

At Liberty Military Housing, we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

Responsibilities:

A Day in the Life of a Systems Administrator

As Systems Administrator for Liberty Military Housing, you will be responsible for the overall IT operations of a portfolio of multi-family residential communities. You will be Supporting the computers, printers, copiers, scanners, software applications. You will contribute to team effort by accomplishing related results as needed. You will need to stay current with, and regularly communicates and mitigates material risks within area of responsibility.

Your Responsibilities include, but not limited to:

• On-site and remote support of a Windows based computer network.
• Responding to general IT inquires, answering questions, creating tickets and troubleshooting issues.
• Monitoring and maintaining web help desk ticket queue.
• Using remote access tools and phone support to walk customers through problem solving process.
• Daily operation support of firewalls, user management, and IT equipment.
• Documenting changes to the overall network.
• Identifying and recommending new technology solutions.
• Maintain a thorough understanding of the office setup and the equipment contained therein.
• Assists with system upgrades, implementation, and maintenance when required.
• Continuously stays up to date with systems changes and updates.
• Communicating with the technology team and other departments as collaboration requires.
• Guiding and supporting the implementation of new software and hardware.
• Performs other responsibilities as required.

Qualifications:

What You Need For Success:

• 5+ years of IT industry experience.
• 5+ years of working in a multi-site, widely distributed, office environment.
• Have a strong technical background, including working knowledge of network management protocols, networking architecture, authentication practices, access control systems, security cameras other physical security systems.
• Must demonstrate technical knowledge of data systems security procedures and familiarity with systems hardware and software.
• Excellent customer service & communication skills. Exceptional understanding of each issue along with the ability to communicate between technical and non-technical people is a must.
• Multifaceted IT background with proven ability to hyper-task with daily operations while concurrently progressing short- and long-term projects.
• It is important to keep abreast of industry security trends and developments, as well as applicable government regulations.
• Must be able to multi-task, balance and prioritize multiple issues at multiple locations.
• Self-motivated. Must be able to work independently with little supervision.
• Ability to travel to other regional locations for work, training, meetings, and other work-related activities >10%.
• Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks daily.
• Team Player. Must be able communicate issues, solutions, ideas across IT department to ensure cross-training, proper handoffs/escalations, etc.
• The position requires mobility within the office; use of a computer and other office machinery such as a scanner and copy machine.
• Ability to independently lift/carry supplies or equipment up to 25 lbs.
• Must have a valid Driver’s License or ability to commute to office, sites, conferences.
• Requires use of personal mobile device (company will reimburse for use).
• Must be able to clear additional background checks for military base access.

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

• Medical/Dental/Vision Insurance*
• Life and AD&D Insurance
• 401k Retirement Plan w/company match
• Employee Stock Ownership plan
• Incentive Bonus Program
• 10 Paid Holidays per year
• 40 hours Paid Sick Leave per year**
• 80 hours Paid Vacation per year**
• Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.