Find The RightJob.

SYSTEMS ANALYST

Description

The Role:

Under general direction, the Systems Analyst is responsible for implementing, maintaining, integrating, and troubleshooting City applications (in-house and third party). May work independently to solve business problems or participate on work teams.
The ideal candidate will have a Bachelor's Degree in Computer Science, Management Information Systems, Computer Engineering or a related field and two years of experience in development, design, implementation, and application support. Preference will be given for two years of experience in .NET Framework.

Salary:

This position is:

FLSA Exempt, and will be paid a salary regardless of hours hours worked per week.
This position is a Grade 413 with an annual salary between $88,800 - $133,200.

Benefits:

The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment.

Below are some City of Glendale benefits resources for your review:

2025 - 2026 Benefits Guide
City of Glendale Benefits Presentation
City of Glendale’s Benefits Page

Holiday, Vacation, and Sick Leave:

City of Glendale Regular status positions offer:

10.5 paid holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays
Vacation leave accrues at:
- 5.33 hours per pay period (138 hours/17.25* days per year)
- Increases to 6.12 hours per pay period after 5 years
- Then caps out at 7.6 hours per pay period after 10 years of service
Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year)

Days per year estimates are based on an 8-hour work day

Retirement:

This position participates in the Arizona State Retirement System (ASRS).

Contribution is mandatory, and deducted every pay period
The current contribution rate is 12.00%

Essential Functions

Recommends technology solutions considering a number of factors including budget, business need, internal capabilities, and strategic direction.
Participates and serves as a technical expert on projects needing a new application, modification to existing applications, application updates, testing, and the integration of software applications.
Designs or reviews new and existing application systems, performs complex systems analysis; makes recommendations for integration, or modifications as required.
Integrates multiple systems utilizing different communication protocols and gateways. Write interface programs when necessary. Defines application program interfaces (API) to the database.
Follows City standards for coding, documentation, and change control.
Write, debug, document, and implement solutions to complex problems using the appropriate application systems access and database tools.
Works with vendors and staff to document and specify software functional requirements.
Establishes policies and procedures for loading application systems and to ensure continued maintenance and operation of existing applications.
Maintains security and integrity controls of the application system; may manage user access to applications and data.
Reviews contracts to ensure product licenses, service agreements and products are correct and appropriate for defined business operation.
Monitors systems performance and recommends methods for improving efficiency through system and application design; investigates, analyzes, and reviews user performance complaints.
Attends product demonstrations, seminars, user group meetings, and other professional opportunities to maintain the necessary level of expertise and may provide or participate in user training.
Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors

Bachelor's Degree in Computer Science, Management Information Systems, Computer Engineering or a related field and two years of experience in development, design, implementation, and application support. Preference will be given for two years of experience in .NET Framework.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.

Knowledge of:

Current technology and trends in respective area of expertise such as business intelligence, document imaging, SharePoint, collaboration tools, mobile applications, etc.
Industry best practices and emerging technology trends
.NET Framework
Oracle Cloud Platform/Solutions
SQL

Skill in:

Implementing, maintaining and supporting third party systems

Ability to:

Work independently managing multiple assigned priorities and tasks maintaining project schedules and deliverables
Work effectively with users, technical personnel and consultants to achieve stated objectives
Maintain skills through adult education techniques
Conduct research, evaluate user needs and system capability, and design appropriate plans and programs
Communicate effectively both verbally and in writing

Special Requirements:

Level A Terminal Operator Certification by the Arizona Department of Public Safety (Police Employees Only).

Success Factor Classification Level - Foundational
To view the success factor definitions please click here. (Download PDF reader) (If needed, click here to download PDF reader).

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Physical Requirements/Working Conditions

Office setting and remote environments may include outdoor or mobile venues. Work areas may include, but not be limited to water treatment facilities, public safety facilities, arena and other remote locations.

Benefit information is outlined here: https://www.glendaleaz.gov/Your-Government/Connect/Departments/Human-Resources-Risk-Management/Benefits

Similar jobs