Systems Analyst Architect - ENT

Position Overview

Pay range: $94,375 - $153,355 / year

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Highlights

A team of more than 400 professionals, Health System Information Services (HSIS) works to keep UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes magazine.

Job Description

To independently employ a broad knowledge of principles, practices, and procedures in a particular field of specialization to plan, design, develop and support systems and projects. To conduct research and analysis and present findings for review. To carry out complex assignments requiring the development of new or improved techniques and procedures or facilitate establishment of standards that guide technology design to include integration across multiple platforms, operating systems and applications within the enterprise. To develop and document the framework for integration and implementation of technical standards. To review, advise and design software and hardware build, options, risks, costs, benefits and impact on the enterprise processes and goals. To provide senior expertise on decisions and prioritization regarding the enterprise s system architecture.

Key Duties and Responsibilities

• Provides 24x7x365 support of Enterprise Interface Engine and all of its components. Ensures High Availability.
• Coordinates, participates and assists with all systems upgrades and changes affecting interfaces directly and indirectly.
• Performs Testing and validation on all types of integration and interfaces for all systems.
• Research, planning, coordinating, and managing the assimilation of new software applications and programs into an organization's existing Health Information Technology environment and strategic goals.
• Determines systemic needs, recommending changes, implementing new software solutions and instructing users about the interface function, mapping and processing.
• Responsible for reviewing the process infrastructure and operating systems of the company and recommending options for developing process efficiency for assimilating data availability.
• Performs the implementation process for outside software while also designing, coding and maintaining applications developed in-house.
• Advises on system integration techniques to the department heads for making operating activities more capable.
• Responsible for providing guidance on workflow improvements, conducting design training sessions, coordinating with data analysis and defining functional requirements.
• Monitors system efficiency, updates current software to correct errors and supports software system installation.
• Offers assistance to employees on how to properly use all systems, including writing training materials and conducting seminars.
• Other duties range from maintaining internal websites and databases to account billing and communicating customization requests to vendors.
• Conduct procedure development, system maintenance and make improvements through scripting and automation.
• Makes client environment modifications within client's system constraints. Resolve and troubleshoot system issues in the client environment.
• Prepares proposal requests such as bid specifications, benchmark studies, cost projections and solution development.
• Participates in analysis and design of business process, training development, and deployment planning.
• Presents and evaluates end user capabilities and assemble data to conduct competitive analysis.
• Interacts with end user team members to complete project activities and deliverables.
• Conduct complex studies on automation techniques in interfacing functional areas.
• Develop, test, and install systems, conduct associated updates and install software, cabling, hardware and maintenance.
• Ensure that the configuration audit and inventory of hardware as well as software is checked out.
• Provides integration assistance and direction to colleagues.
• Performs on call duties when called upon as well as participates in an on call rotation with team members.
• Assist other groups, develop and maintain real-time HL7, web services and batch interfaces between core clinical applications, patient registration and financial applications.
• Support EMPI user management, integration, maintenance and troubleshooting.
• Perform Rhapsody Engine software updates, engine administration, configuration, maintenance, error notifications and performance enhancements and tuning.
• Exceptional interpersonal skills – works well with and understands staff and organizations needs and job responsibilities.
• Works well with internal and external customers such as Network, Server, Technical Support, Applications and Infrastructure teams to maintain a high availability computing environment.
• Maintains vendor relationships related to the task or project they are working on at the time as well as support.
• Attendance must be maintained at a higher than acceptable level. Must be available at any time to assist with issues, upgrades and on call support.
• Excellent writing and documentation skills related to interface/integration code, data transformation and support of the interface and documentation on problem resolution.

Qualifications

Associate's degree in Information Systems or a related field and ten (10) years of related experience required. Work experience may substitute for education requirement.

Preferred

• Effectively communicate complex concepts with vendors, customers, co-workers and management, both verbally and in writing.
• Understands healthcare in the areas of patient security and privacy(HIPAA)
• Must balance a self-motivated, independent work ethic with the desire to train and assist others.
• Must have the ability to organize, prioritize, and manage a variety of tasks and activities in a timely and effective manner.
• Must have the ability to perform basic to advanced project management planning and tasks.
• Requires strong analytical and problem-solving skills.
• Must possess the ability to verify and solve software shortcomings in addition to effective time management aptitude and communication skills. In order to complete the essential duties adeptly, the analyst mostly uses program-testing software.
• Must possess critical thinking, decision-making and problem-solving skills as well as the ability to provide recommendations.
• Proficient with Microsoft Office.
• Understands the functions and importance of clinical and financial data in a Health System environment.
• Experience with SQL, PSQL, and other Oracle database mining and troubleshooting tools such as Toad, SQLPlus, WinSQL, MS Access or equivalents.
• Experience with indexing tools such as e-Index, Aligndex, Initiate, Nextgate and or other EMPI or MDM product and systems.
• Experience with other enterprise systems such as GE, McKesson (IIP/Comlink), Cerner (OpenEngine/OpenPort/OEManager).
• Experience with one or more enterprise interface engines (e-Gate, Rhapsody, Cloverleaf, Mirth) Rhapsody preferred.
• Experience in the design, development, deployment and support of healthcare standard interfaces using (HL7, FHIR, X12, XML, WS, HTTPS, IHE, Web Services and custom formats).
• Experience with object oriented programming, standardization and re-use.
• Experience with Java, J2EE, Java Script, HTML, XML.
• Experience with UNIX, AIX, Solaris, cron, shell scripting, process monitoring and troubleshooting.
• Experience in how Interfaces and networks work together, public/private IP addressing, SFTP, DNS, port use, VPN tunnels.
• Experience with protocols such as FTP, SFTP, TCPIP, HTTPS.
• Experience with healthcare and financial message formats HL7, FHIR, X12, XML, PDF, RTF, IHE, Web Services and custom fixed and variable data formats.
• Understands user, organizational and network level security models, purpose and use.