Systems Analyst Supply Chain

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®

ChristianaCare Offers:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions

• Generous paid time off with annual roll-over and opportunities to cash out

• 12 week paid parental leave

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

PRIMARY FUNCTION:

The Supply Chain Systems Analyst is responsible for supporting the SCM software application functions, data sources, user access and permissions, testing, integrations, reporting, and analytics. The support includes, but is not limited to, working with Supply Chain leadership to identify requirements and develop effective solutions to meet these requirements following standard implementation testing and deployment guidelines.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Supports SCM software applications, data, user access and permissions, testing, integrations, reporting, and analytics
• Gathers data, conducts research and analysis, performs risk assessments, documents potential fixes, enhancements, and/or solutions in support of SCM operations, process improvements and priorities
• Presents fixes, enhancements, or solutions to departmental leadership when applicable to determine agreement on path forward
• Collaborating with SCM leadership on project prioritization
• Collaborate with other departments like IT, SST and Service Line Managers to implement fixes, enhancements, integrations, solutions, and projects in support of SCM operations and priorities
• Develops comprehensive project plans to be shared with departmental leadership, partner departments and project team members
• Creates project work plans including well defined timelines and milestones and ensures key project milestones are met on time
• Implements agreed upon enhancements and solutions following standard project implementation guidelines, testing and deployment standards
• Provides regular status updates on open issues, requests, and projects
• Develops, distributes, and communicates documentation of all fixes, enhancements, and solutions. Documentation to include initial problems, detail of fixes, enhancements, processes, and/or solutions which include any system configuration, testing, access permissions, reporting, analysis, and ongoing support responsibilities
• Maintains reference data, configures user security and permissions, configures business processes and other tasks related to SCM and corresponding software and databases
• Provides technical, project and release management support for software upgrades, projects, business opportunities, and proposals
• Serves as the primary configuration and administration expert for SCM functionality
• Coordinates and participates in the execution of user acceptance testing for fixes, enhancements, and upgrades
• Actively seeks out system and process improvements to increase performance and productivity and reduce expenses
• Develops and implements new techniques of data mining, analysis, and presentation for continuous process improvements
• Performs and reports analyses and summary statistics as applicable metrics and presents reports to management for use in decision making and strategic planning
• Leads and/or participate in project teams implementing new software solutions or processes
• Trains users on new data, software, tasks, processes, reporting, and analysis
• Learns and applies business, technical and software knowledge while sharing with department users
• Maintains effective and service-oriented relationships with departmental and organizational level caregivers
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree; preferred
• Experience in Supply Chain Management and/or Supply Chain Data Analysis
• 3+ years of Supply Chain project participation
• 3+ years of experience in systems analysis, configuring, and troubleshooting Supply Chain applications
• An equivalent combination of education and experience may be substituted

Annual Compensation Range $79,497.60 - $127,212.80

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.