Systems/ CRM Administrator (in office at Duluth, GA location)

Systems/ CRM Administrator

Overview

Barrios Virguez Attorneys is a bilingual law firm that specializes in immigration and personal injury. We are very passionate about the well-being of our employees and our clients. Our company culture is deeply rooted in our core values which include honesty, integrity, professionalism, and respect. Every team member and client is a valuable asset to our Firm.

Position Summary:
The CRM & Systems Administrator will manage and optimize the firm’s client relationship management system, oversee technology tools, and serve as the primary liaison with external tech providers. This role will also lead the technical onboarding process for new hires and play a key role in maintaining accurate data, streamlined workflows, and reliable systems that support attorneys and staff in their daily work.

Key Responsibilities:

• Administer, configure, and maintain the firm’s CRM and related systems.
• Create, manage, and analyze reports and dashboards for leadership and practice groups.
• Act as the primary point of contact with technology providers and software vendors, ensuring timely resolution of issues.
• Coordinate new hire technology set-up, including account creation, permissions, and software access.
• Customize workflows, fields, and system features to meet evolving firm needs.
• Train staff on CRM/system usage and best practices.
• Oversee data integrity and perform regular audits and cleanup.
• Manage system updates, integrations, and testing to ensure compatibility and performance.

Qualifications:

• Bachelor’s degree in Business, IT, or related field preferred.
• 2+ years of experience in CRM/system administration, preferably in a law firm or professional services setting.
• Proficiency with legal CRM or practice management software (e.g., Filevine, Law Ruler, Clio, Salesforce).
• Strong data management and reporting skills.
• Excellent communication and troubleshooting abilities.
• Organized, detail-oriented, and able to handle multiple priorities in a fast-paced environment.

Preferred Skills:

• Bilingual English/Spanish
• Familiarity with law firm workflows and data compliance requirements.
• Experience with user training and documentation creation.
• Ability to streamline processes and improve system adoption.

Benefits:

• Paid time off
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Job Type: Full-time

• Salary: $55k- $70K based on experience
• Schedule: 8:30am-5:30pm
• Location: Duluth, GA

No agency submissions will be accepted. Do not email the poster regarding this role

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person