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Systems Support Analyst

North Las Vegas, United States

Serve your community. Make a difference. Grow your career. MEANINGFUL WORK awaits you here at the City of North Las Vegas. We serve one of the largest culturally diverse cities in the nation and our community continues to grow! If you value Accountability, Communication, and Teamwork then you are just the person we are looking for!

A Systems Support Analyst is an essential member of our team, we invite you to apply and help contribute to CNLV’S growing success! Please thoroughly review the information and selection process outlined below this announcement.

ESSENTIAL INFORMATION

Submit a Complete Application – For your application to be considered, you MUST fully complete an online application by providing sufficient information to demonstrate how you meet the minimum and any preferred qualifications, attach any documents as necessary, and answer ALL questions. Select “Apply for Job” at the top of this announcement and click “SUBMIT” at the end of your application.
Pay Considerations –The salary for the position is $78,357.50. Starting salary is dependent on education, qualifications, and experience.
Work Schedule – This position is scheduled to work 4 days per week, 9 hours per day, Monday through Thursday, 8:00am to 6:00pm. May be required to work various shifts, including evenings, weekends, and holidays as required by department needs. May be required to work stand-by and call back during off hours to respond to emergencies.

THE ROLE
Performs professional, technical and analytical support services for internal and external users and customers which lead toward the design, installation, modification and programming of more complex and difficult business process automation and telecommunication solutions.

The full job description can be found here: Systems Support Analyst

Check out some of our benefits here: CNLV Benefits Flyer

IDEAL CANDIDATE

The ideal candidate is a detail-oriented IT professional with strong analytical and problem-solving skills. They bring experience supporting business process automation and enterprise applications, with knowledge of SQL, system testing, and documentation. Skilled at collaborating with users and technical staff, they can translate business needs into effective technology solutions while communicating clearly and meeting deadlines. With a bachelor’s degree (or equivalent experience), strong project coordination skills, and the ability to stay current on emerging technologies, this candidate ensures reliable, high-quality IT support and system improvements

MINIMUM QUALIFICATIONS
Education and Experience

Bachelor’s degree from a four-year college or university with major course work in accounting, business administration, computer science or instructional design; and,
Two years of progressively more responsible work experience in the assigned specialty area or project management with responsibility for providing services to a variety of businesses in the automation field or general project experience in a customer or service environment.
Equivalency: Six years of progressively more responsible work experience in the assigned specialty area or project management with responsibility for providing services to a variety of businesses in the automation field or general project experience in a customer or service environment may be substituted for the bachelor’s degree and the experience listed above.

Licenses and Certifications

NCIC Certification required within six months of hire/reclassification. Failure to obtain and maintain this certification will result in non-confirmation of appointment.
Must possess a valid state driver’s license and maintain satisfactory motor vehicle record with the ability to obtain appropriate Nevada state driver’s license within required time frame.

SELECTION PROCESS
1. Complete Online Application - Interested candidates MUST submit a completed application through the City’s application system. Evaluation of meeting requirements will be made solely on information provided on the application and any required attachments.
2. The selection process will begin with a screening of the application/resume - The best qualified candidates will be invited to participate in the assessment process. The selection process will include (dates to be determined).
3. Oral Board Interview - (Weighted 100%, Passing Score 70%).
4. Pre-Employment Screening – Selected candidates for this position are subject to a pre-employment screening which includes but is not limited to local & state criminal history check; federal criminal history checks via submission of fingerprints; and drug screening.
5. Selection/Offers - The selection process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application.

QUESTIONS?
For questions about this position or the selection process, please contact:
Byron Moreno | Human Resource Technician
Email: MoreonB@cityofnorthlasvegas.com

Additional Information