Qureos

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Confidential

Talent Development & Performance Lead

Purpose

To lead the design, implementation, and continuous improvement of talent development and performance management strategies that align with the organization’s goals. This role ensures that employees are equipped with the right skills, development plans, and performance frameworks to drive growth, enhance capability, and support succession planning across the business.


KEY ACCOUNTABILITIES AND ACTIVITIES

Key Accountability Areas

Key Activities


Main Duties and Responsibilities

  • Design and implement talent development frameworks aligned with business goals
  • Identify and close skill gaps across departments
  • Ensure learning initiatives support career pathing and growth
  • Lead the performance management cycle (goal setting, mid-year, year-end)
  • Maintain and improve the performance management system and tools
  • Guide managers on feedback, calibration, and performance discussions
  • Oversee training programs that build employee capabilities
  • Evaluate training effectiveness and adjust strategies as needed
  • Collaborate with departments to meet development needs
  • Drive the use of tools like the 9-box grid to identify top talent
  • Develop and monitor Individual Development Plans (IDPs)
  • Support leadership pipeline and succession planning initiatives
  • Track and report talent and performance KPIs
  • Analyze data to drive insights and improvements
  • Maintain dashboards for visibility on talent metrics
  • Act as an advisor to leaders on talent and performance topics
  • Facilitate talent reviews, workshops, and coaching sessions
  • Align with HRBPs and business leaders on workforce development priorities



People Management

  • Participate in the identification and recruitment of key talents for their respective Department
  • Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures
  • Set performance objectives, provide necessary support, evaluate/appraise the team and provide regular feedback on performance
  • Uphold a high-performance working environment and promote the Organization’s Values


QUALIFICATIONS

  • Bachelor’s Degree Required.
  • Professional Certificate .


COMPETENCIES

Core

Leadership

  • Cultivates Innovation
  • Action Oriented
  • Develops Talent
  • Decision Quality
  • Ensures Accountability
  • Communicates Effectively

Years of Experience:


  • Five Years and Above

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