Talent Learning & Development Specialist | South Portland, Maine

This role partners with the CHRO to build a sustainable learning and development infrastructure and designs programs that enhance professional capability, leadership effectiveness, and workplace culture. The Specialist develops and delivers innovative curriculum, facilitates learning experiences, and equips leaders and colleagues with the tools they need to thrive. By prioritizing colleague development, the Specialist ensures that InterMed continues to be a place where its colleagues are supported, valued and inspired to do their best work while providing excellent patient care and achieving its mission.

CORE RESPONSIBILITIES:

• Partner with the CHRO to design, implement, and sustain an organizational learning and development framework that aligns with InterMed’s mission, vision, and values.
• Create, update, and deliver learning and development curriculum that supports colleague engagement, wellbeing, and professional growth.
• Facilitate interactive learning sessions, workshops, and professional development programs that inspire colleagues and strengthen team performance.
• Provide train-the-trainer instruction to leaders and subject matter experts, building internal capacity to support colleague learning across the organization.
• Collaborate with leaders and colleagues to identify training needs, ensuring programs are relevant, practical, and aligned to career pathways.
• Evaluate the impact of learning programs and recommend enhancements that maximize colleague engagement, retention, and development.
• Manage learning management system (LMS) and training administration
• Introduce innovative learning practices, technologies, and approaches that make development accessible, engaging, and inclusive.
• Support succession planning and leadership development initiatives to prepare colleagues for future opportunities.
• Partner with HR colleagues to integrate learning and development with talent acquisition, colleague engagement, and performance management.
• Serve as a role model for InterMed’s values by fostering a supportive, inclusive, and growth-oriented environment.
• Maintain strict confidentiality in alignment with HIPAA guidelines and InterMed policies.
• Perform other duties to support the mission, vision, and values of InterMed.

MISSION AND VALUES:

• Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.
• Provide the highest quality care to our patients with a level of service that exceeds their expectations.
• Maintain a positive attitude and always treat our patients and each other with dignity and respect.
• Insist on honesty and integrity from each other and our business partners.
• Make teamwork a core component of our relationships between physicians, staff, and patients.
• Embrace change to better serve our patients.
• Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.
• Have fun as we carry out our mission to serve.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Education:

• • Bachelor’s or Masters Degree in Business or Organizational Psychology, Human Resources or any related Degree involving Organization Development or Learning & Development

• Experience:

• • 5+ years experience in a Learning and Development role with a proven track record of achievements in driving positive learning experiences and creating a learning & development infrastructure
  • Instructional design/development, implementation, and facilitation experience required
  • Healthcare experience strongly preferred
  • Developing and maintaining virtual learning tools
• Excellent communication, presentation, time management, and organizational skills
• Must be self-directed with a high level of accountability and minimal supervision.
• Strong computer skills in HRIS systems, MS Excel, Word, SharePoint, OneDrive, PowerPoint, and Learning Management Systems. Ability to learn new computer applications.
• Ability and desire to categorize and analyze information, to work independently and to prioritize multiple tasks.
• Ability and consistent willingness to provide the highest levels of service
• Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
• Results and people oriented

Equal Opportunity Employer
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