Talent Management and Engagement Senior Manager

Company: Al-Futtaim Corporate Services

Overview Of The Role:

The Talent and Engagement Lead is responsible for driving a high-performance culture and enhancing the overall employee experience across the organization. This role plays a pivotal part in shaping performance management frameworks, developing talent, and fostering an inclusive and engaging workplace. The leader will work closely with Learning & Development and HR Business Partners to implement initiatives that ensure employees feel valued, motivated, and supported throughout their journey. Reporting to the Head of L&D, Talent & Engagement, this role is central to enabling organizational growth through strategic people and engagement initiatives.

What You Will Do:

Performance and Talent Management

• Lead the annual performance cycle using tools such as SAP SuccessFactors and balanced scorecards, ensuring alignment with organizational objectives.
• Implement divisional performance management frameworks and enhance managerial capabilities for fair and constructive performance reviews.
• Partner with Learning & Development to design programs in performance evaluation, feedback delivery, and leadership development.
• Drive talent reviews, succession planning, and career development frameworks for high-potential employees.

Employee Engagement and Experience

• Design and execute initiatives that enhance the employee experience across the full lifecycle, from onboarding to offboarding.
• Collaborate with HR and business units to align on engagement actions, recognition programs, and culture enhancement activities.
• Lead division-level engagement events to foster morale, team spirit, and organizational cohesion.

Culture, Communication, and Inclusion

• Develop and promote a compelling organizational culture aligned with company values and strategic objectives.
• Implement diversity, equity, and inclusion programs, celebrate achievements, and reinforce company culture through effective communication.
• Foster a culture of purpose, clarity, and employee connection through impactful communication channels.

Employee Feedback and Analytics

• Manage engagement surveys and pulse surveys, leveraging insights to enhance employee satisfaction and experience.
• Monitor performance and talent management metrics, providing actionable insights to senior leadership.

Compliance and Performance Improvement

• Ensure adherence to performance policies and timely execution of performance improvement initiatives.
• Collaborate with HR Business Partners to address underperformance through structured action plans.

Partnership and Stakeholder Management

• Build strong relationships with senior stakeholders, providing strategic guidance on performance, talent management, engagement, and culture initiatives.
• Collaborate closely with group HR, Talent Management, and Employee Experience teams to ensure cohesive delivery of initiatives.

Required Skills To Be Successful:

• Strong leadership, communication, and interpersonal skills, with the ability to influence at all levels.
• Strategic mindset with the ability to translate business goals into effective talent and engagement initiatives.
• Expertise in managing complex projects, multiple priorities, and organizational change in dynamic environments.
• Proficient in HR platforms like SAP SuccessFactors, data-driven decision-making, and performance analytics.

What Qualifies You For The Role:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related discipline; a master’s degree is highly desirable.
• Professional HR certification (e.g., CIPD, SHRM-SCP/CP, SPHR, or PHR) is a strong asset.
• Minimum of 8+ years of progressive experience in performance management, talent development, succession planning, and employee engagement.
• Proven experience in designing and delivering employee engagement initiatives, talent programs, and high-performance culture frameworks.
• Strong business partnering experience and ability to drive strategic HR initiatives aligned with organizational objectives.