Talent Manager

About Chick-fil-A

At Chick-fil-A, we’re not just in the business of chicken — we’re in the business of people. We believe in serving great food, creating remarkable experiences, and developing leaders who positively impact our community. As part of the Chick-fil-A Nine Mile Road team, you’ll be part of a fast-paced, purpose-driven environment that values excellence, teamwork, and care.

Position Overview

The Talent Manager plays a vital role in driving operational excellence through people. This role assists in the recruiting, hiring, and onboarding, ensuring that every individual is equipped and inspired to serve with excellence.

This is not a behind-the-scenes HR position — it’s a hands-on, leadership role that partners directly with operations to build a thriving team culture and support restaurant performance. The Talent Manager also spends a lot of time in the operations to support demands of the business.

Key Responsibilities:

Recruiting & Hiring

• Build partnerships with local schools, organizations, and community networks to grow the applicant pipeline by attending Career Fair Events.
• Manage the interview and onboarding process with excellence and hospitality.

Culture & Retention

• Champion Chick-fil-A’s culture of care, positivity, and teamwork across all shifts and departments.
• Lead initiatives that enhance team member engagement and retention.
• Support recognition programs and team events that celebrate success and strengthen relationships.

Operational Support

• Partner with Operational Leaders to identify talent needs that align with business goals.
• Collaborate closely with Operations to ensure staffing levels, scheduling, and leadership development meet restaurant demands.
• Serve as a key member of the leadership team, serving in the Operations to support the demands of the business.

Qualifications

• 2+ years of experience in Recruiting/HR (hospitality or restaurant experience preferred).
• Strong communication and relationship-building skills.
• Highly organized, proactive, and adaptable in a fast-paced environment.
• Passion for developing people and creating positive team culture.
• Aligned with Chick-fil-A’s purpose and values: To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come in contact with Chick-fil-A.

Benefits

• Competitive Pay
• Leadership and Career Development Opportunities
• Sundays Off
• Meals Provided
• Team Outings and Community Involvement
• Health Benefits
• Paid Time Off

Welcome to Chick-fil-A Nine Mile Road. We are a team that feels like family, in a place that feels like home and we hope you will want to join our team. We would love to learn more about you but first here is a little about us.
Our, founder Truett Cathy, believed in caring for people in a personal and meaningful way and found a unique way to accomplish that in the Quick Service food environment.
If you are looking for a career with purpose, can take care of guests in a way that will make them feel better about themselves, want to build lifelong friendships and want us to help you develop into the leader that you never knew you had in you, we would love to talk to you!

Benefits:

• Paid time off
• Health insurance
• Life insurance
• Referral program
• Employee discount
• Paid training

Job Type: fulltime, parttime

Education: No education required

Work location: On-site