Team Lead Rider On Ground Ops

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What's on your plate?

• Conducts regular briefing with riders.

• Ensure and improve rider compliance.

• Monitors performance progress of riders.

• Supervise, coach rider captains.

• Responsible for communication of shifts & fulfilment.

• Supervises on boarding / training (schedule) & Quality.

• Ensures compliance on rider equipment / branding usage.

• Track rider weekly off days and any other leaves.

• Managing riders appearance.

What did we order?

• Bachelor's degree in logistics or any other related field.

• 3-5 Years of full time experience in logistics.

• Experience with drivers.

• Flexibility.

• Experience with managing bigger group of people.

• Ability to work under pressure.

• Leadership skills.

• Fluent in both languages Arabic and English.

• Communication skills (Written and Verbal).