To lead and guide a team of academic counselors in driving student enrollments, ensuring sales targets are met, and maintaining high-quality academic guidance aligned with organizational goals.
Team Leadership & Supervision
- Manage, mentor, and motivate a team of academic counselors.
- Conduct regular performance reviews and provide coaching for improvement.
- Allocate leads and monitor conversion rates.
- Sales & Enrollment Management
- Drive student enrollment targets through effective counseling and sales strategies.
- Track daily, weekly, and monthly sales performance of the team.
- Ensure adherence to sales processes and CRM usage.
Academic Counseling
- Guide prospective students on suitable courses/programs based on their academic background and career goals.
- Address student queries regarding curriculum, fees, and career outcomes.
- Ensure counseling quality standards are maintained across the team.
Process & Compliance
- Implement and enforce company policies, ethical sales practices, and compliance with admission guidelines.
- Maintain accurate records of student interactions and enrollment data.
Collaboration & Reporting
- Coordinate with marketing, operations, and academic teams to streamline lead flow and student onboarding.
- Prepare MIS reports, dashboards, and present team performance to senior management.
Responsibilities
- Achieve team sales targets consistently.
- Train new counselors on sales techniques and academic counseling methods.
- Monitor lead quality and improve conversion strategies.
- Handle escalated student concerns and resolve them effectively.
- Contribute to process improvements for better student experience and higher enrollments.
4. Skills & Competencies
- Strong leadership and people management skills.
- Excellent communication and persuasive counseling ability.
- Knowledge of EdTech products, courses, and industry trends.
- Analytical skills for sales forecasting and performance tracking.
- Proficiency in CRM tools, MS Office, and reporting systems.
Job Type: Full-time
Pay: QAR3,000.00 - QAR4,000.00 per month
Work Location: In person