Team Leader - Forex & Commodities Trading Platform Tele Sales Unit

Job Description:

We are seeking an experienced and result-driven Team Leader / Sales Floor Manager to lead and manage our high-performance telesales team focused on Forex, Commodities, and CFD products in the US and global markets. The ideal candidate will have a proven track record in managing telesales operations, driving revenue through lead conversion, and motivating teams in a fast-paced trading environment.

Key Responsibilities:

• Lead and manage the telesales floor, ensuring optimal team performance and daily KPIs.
• Develop strategies to improve conversion rates and customer acquisition for Forex & CFD products.
• Train, mentor, and coach telesales executives to enhance their product knowledge and sales techniques.
• Monitor live calls and provide real-time feedback to ensure high standards of communication and compliance.
• Collaborate with marketing, compliance, and operations teams to streamline client onboarding.
• Prepare daily/weekly sales reports and performance dashboards.
• Ensure adherence to international regulatory standards and internal quality policies.

Requirements:

• Minimum 5 years of experience in telesales, with at least 2 years in a leadership role within the Forex/CFD/Commodities sector.
• Strong knowledge of trading platforms and financial markets (MT4/MT5 preferred).
• Excellent leadership, communication, and motivational skills.
• Ability to work under pressure and meet tight targets.
• Fluency in English; other languages (Arabic, Hindi, Tagalog, etc.) are an advantage.

Competitive salary + attractive commission structure

Apply now or share your profile to kumar.k@bankbychoice.com

Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED8,000.00 per month