Team Leader (TL) - Health care sales and logistics

Job Description: Team Leader – Healthcare Operations/Logistics

Location: Thane – Watch Your Health
Employment Type: Full-time | Permanent
Timings: 9:30 AM – 6:30 PM (9 hours)
Work Schedule: 1st & 2nd Saturday – Half Day | Sundays Off
Transport: Pick-up & Drop facility from Thane Station
Salary: ₹30,000 – ₹40,000 CTC per month (Negotiable based on experience)

About the Company

Watch Your Health (WYH) is a leading Health-Tech organization established in 2015, delivering high-end B2B wellness solutions to Insurance Companies, Pharma Companies, Hospitals, and Path Labs. WYH specializes in SaaS-based digital platforms focused on patient engagement, preventive healthcare, and cost optimization through innovative wellness and engagement programs.

Job Summary

We are seeking an experienced Team Leader – Healthcare Operations with a strong background in healthcare service delivery and logistics. The ideal candidate will have proven experience in team management, sales or client-facing operations, healthcare logistics coordination, and performance monitoring. Strong communication, analytical, and reporting skills are essential.

Key Responsibilities

• Lead, manage, and mentor a team of 10-20 healthcare/logistics professionals to meet performance and operational targets.
• Oversee daily team activities, productivity, quality checks, and ensure adherence to SLAs.
• Provide continuous coaching, feedback, and performance improvement guidance.
• Manage escalations related to healthcare services, logistics coordination, and product or system issues.
• Ensure team members have thorough product knowledge and updated process understanding.
• Collaborate with internal management teams to support client requirements and business goals.
• Conduct training for new hires on processes, healthcare protocols, and product knowledge.
• Prepare and present daily/weekly/monthly MIS reports using advanced Excel.
• Maintain high standards of communication, professionalism, and customer satisfaction.
• Identify opportunities for process improvement to drive operational efficiency.
• Fulfil monthly recruitment target to support team and business continuity.

Qualifications & Experience

• Graduate or Postgraduate (Healthcare, Management, or related fields preferred).
• 3-5 years of overall experience, including 2–3 years in a Team Leader / Supervisory role.
• Mandatory experience in the Healthcare, Health-Tech, and Healthcare Logistics domain.
• Proven capability to manage teams of minimum 5–6 members.

Required Skills

• Strong leadership and people management abilities.
• Excellent communication skills (verbal & written).
• Advanced MS Excel skills (VLOOKUP, Pivot Tables, MIS reporting).
• Strong understanding of healthcare operations, logistics coordination, and service delivery frameworks.
• Excellent analytical, organizational, and problem-solving skills.
• Proficiency with MS Office tools.

Benefits

• Health Insurance
• Provident Fund
• Pick-up & Drop from Thane Station

Work Location

Road no 22, Waghle Estate, Lodha Supremus ,Thane, Maharashtra.

Application Questions

• Are you ready for a salary between 30k – 40k CTC?
• Experience in Healthcare Logistics (Minimum 1 year).
• Experience as a Team Leader (Minimum 3 years).

Interested candidates Kindly Whatsapp resume on 9321505177 or email at kazi.sadaf@watchyourhealth.com

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Are you ready for a salary between 30,000– 40,000 CTC?

Experience:

• Healthcare logistics: 1 year (Required)
• Team leader sales: 3 years (Required)

Work Location: In person