Team Member

Job Summary:
We are seeking a vibrant and enthusiastic team member to join our store specializing in bubble tea and rolled ice cream. As a team member, you will play a crucial role in delivering exceptional customer service while ensuring the smooth operation of our bubble tea and rolled ice cream station. This position offers an exciting opportunity to work in a dynamic environment where creativity and passion for food are celebrated.

Responsibilities:

• Prepare Bubble Tea and Rolled Ice Cream: Skillfully prepare bubble tea drinks and rolled ice cream according to established recipes and customer preferences.
• Customer Service: Greet customers warmly, take orders accurately, and provide recommendations based on customer preferences. Ensure a friendly and inviting atmosphere for all guests.
• Maintain Cleanliness: Keep the bubble tea and rolled ice cream station clean, sanitized, and organized at all times. This includes cleaning equipment, utensils, work surfaces, and maintaining hygiene standards.
• Inventory Management: Monitor inventory levels of ingredients, toppings, and supplies. Communicate with management to restock items as needed and ensure sufficient inventory levels to meet customer demand.
• Quality Control: Ensure that all bubble tea drinks and rolled ice cream products meet quality standards. Monitor product freshness and appearance, discarding any items that do not meet specifications.
• Operational Support: Assist with opening and closing duties, including setup and cleanup tasks. Work collaboratively with team members to ensure smooth operation during peak hours.
• Cash Handling: Handle cash transactions accurately and efficiently. Operate cash registers and POS systems, processing payments and providing customers with receipts.
• Upkeep of Equipment: Safely operate and maintain bubble tea machines, blenders, ice cream rollers, and other equipment. Report any equipment malfunctions or maintenance issues to management promptly.
• Adherence to Food Safety Regulations: Follow all food safety and sanitation guidelines, including proper food handling, storage, and disposal procedures. Maintain knowledge of health and safety regulations to ensure compliance.

Qualifications:

• Must be 18 years old and above
• Prior experience in a fast-paced food service environment preferred, but not required.
• Strong attention to detail and ability to multitask in a busy setting.
• Excellent communication and interpersonal skills.
• Ability to work efficiently both independently and as part of a team.
• Flexibility to work evenings, weekends, and holidays as needed.
• Basic math skills for cash handling and inventory management.
• Knowledge of bubble tea and rolled ice cream preparation techniques is a plus

Job Types: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

Work Location: On the road