Team Member (BOH and FOH)

Job Title: Team Member (FOH/BOH) (Must be flexible to work Within UAE)

Job Purpose:
As a Team Member, you will play a key role in delivering excellent guest experiences by providing high-quality service, maintaining cleanliness, and supporting smooth restaurant operations. You are expected to work flexibly across both Front of House (FOH) and Back of House (BOH) areas to ensure smooth daily operations.

Key Responsibilities:

• Greet and assist guests in a friendly, courteous, and professional manner.

• Take orders accurately and serve food and beverages promptly (FOH).

• Handle cashier duties, including billing and processing payments (FOH).

• Assist in food preparation, plating, and kitchen support as required (BOH).

• Ensure the restaurant is clean, organized, and well-stocked at all times.

• Follow company policies, hygiene, and food safety standards.

• Support team members across FOH and BOH to achieve service goals.

• Handle guest concerns or complaints promptly and escalate when necessary.

• Perform opening and closing duties as assigned.

Qualifications & Skills:

• Previous experience in hospitality or customer service is an advantage (not mandatory).

• Strong communication and interpersonal skills.

• Ability to multitask and work efficiently under pressure.

• Flexibility to work in both FOH and BOH areas as required.

• Willingness to work shifts, weekends, and holidays.

• Positive attitude, team-oriented, and eager to learn.

Physical Requirements:

• Ability to stand for long periods.

• Capability to lift, carry, and move items as part of daily duties.

Work Environment:

• Fast-paced, guest-focused restaurant setting.

• Requires flexibility to support both kitchen operations (BOH) and guest service (FOH).