Tech Lead / Engineering Manager — CRM (Full-stack)

Tech Lead / Engineering Manager — CRM (Full-stack)

Location: Islamabad (On Site)
Department: Technology / Product
Reports to: Head of Product / CTO

Mission

Lead the technical vision, architecture, and delivery of our own in-house CRM platform, ensuring scalability, security, and seamless integration with our ERP/WMS and other core systems.

Key Responsibilities

• Technical Leadership
• Own the overall CRM architecture, technology stack, and integration strategy.
• Lead and mentor a team of backend, frontend, and integration engineers.
• Establish coding standards, testing protocols, and CI/CD best practices.
• Delivery & Project Management
• Drive the build of our CRM MVP within agreed timelines and scope.
• Collaborate with the Product Manager to define user stories, technical requirements, and delivery milestones.
• Manage sprint planning, code reviews, and release schedules.
• Integration & Scalability
• Design and oversee APIs and integrations with ERP/WMS, email/calendar systems, and other business applications.
• Ensure multi-tenant, scalable architecture that supports future expansion.
• Security & Compliance
• Implement and enforce role-based access control, encryption, and audit logging.
• Ensure compliance with relevant data protection and industry regulations.
• Stakeholder Collaboration
• Work closely with Sales, Support, and Operations to ensure CRM features match real-world workflows.
• Communicate technical trade-offs and decisions clearly to non-technical stakeholders.

Requirements

• 8+ years of professional software development experience, including 2+ years in a technical leadership or engineering management role.
• Proven experience delivering complex, full-stack B2B applications, ideally CRMs or ERP modules.
• Expertise in:
• Backend: Node.js (NestJS) or Python (FastAPI/Django REST)
• Frontend: React + TypeScript
• Database: PostgreSQL, Redis
• Integrations: APIs, webhooks, queues (Kafka/SQS), ERP/WMS systems
• Strong knowledge of cloud infrastructure (AWS/GCP/Azure) and containerization (Docker/Kubernetes).
• Experience with CI/CD, automated testing, and observability tools.
• Excellent leadership, communication, and problem-solving skills.

Nice-to-Have

• Experience with GraphQL, event-driven architectures, and microservices.
• Familiarity with manufacturing, supply chain, or logistics workflows.
• Previous work integrating CRMs with financial or warehouse management systems.

What We Offer

• Opportunity to build a high-impact product from the ground up.
• Collaborative, fast-paced, and innovation-driven culture.
• Competitive salary, benefits, and performance incentives.

Job Type: Full-time

Work Location: In person