M/S Terrain Energy Pvt Ltd

Roles and Responsibilities<ul><li>Provide technical support to customers through phone, email, or chat channels.</li><li>Troubleshoot and resolve customer issues related to software products and services.</li><li>Collaborate with internal teams to identify root causes of problems and implement solutions.</li><li>Document customer interactions using ticketing tools like ServiceNow or similar platforms.</li><li>Escalate complex issues to senior team members or other departments as needed.</li></ul>Job Type: Full-timeWork Location: In person

As a Tech Support Executive, you'll interact directly with customers, guiding them through technical challenges and troubleshooting software-related issues via phone, email, or chat. By collaborating closely with internal teams and documenting each case using modern ticketing systems like ServiceNow, you ensure prompt resolutions that make a real difference in users’ day-to-day experiences.

Tech Support Executive

Join M/S Terrain Energy Pvt Ltd and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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