Technical Business Analyst (Mid-Level)

What You’ll Do

• Lead requirements gathering efforts for mission-critical technical programs supporting government customers.
• Translate complex operational needs into structured user stories, functional requirements, and measurable acceptance criteria.
• Serve as a primary liaison between customers and Torch.AI engineering teams to ensure alignment on scope, priorities, and delivery expectations.
• Facilitate working sessions with mission stakeholders to validate workflows, refine requirements, and clarify operational constraints.
• Develop and maintain workflow documentation, process maps, system context diagrams, and mission use case artifacts.
• Own backlog refinement activities, ensuring requirements are prioritized, actionable, and technically feasible.
• Support sprint planning and release readiness by identifying dependencies, risks, and scope changes.
• Validate delivered capabilities against customer expectations and defined success metrics.
• Identify gaps, ambiguities, or evolving requirements and proactively drive clarification.
• Contribute to continuous improvement of requirements processes and documentation standards.

Core Skills & Qualifications

• B.S. in Business, Information Systems, Engineering, Computer Science, or related field.
• 3–6 years of experience in business analysis, technical program support, or requirements management.
• Demonstrated experience translating ambiguous mission or operational needs into structured technical documentation.
• Strong experience writing detailed user stories, epics, and acceptance criteria.
• Experience working directly with customers in structured, compliance-driven environments.
• Familiarity with Agile processes and tools such as Jira and Confluence.
• Strong organizational skills with ability to manage competing priorities across multiple workstreams.
• Excellent written and verbal communication skills.

Additional Valuable Experience

• Experience supporting DoD, Intelligence Community, or other regulated government environments.
• Familiarity with data platforms, APIs, cloud environments, or AI-enabled systems.
• Experience supporting cross-functional teams including engineering, DevOps, and cybersecurity.
• Experience defining success metrics, validation criteria, and operational readiness measures.
• Exposure to accreditation, compliance, or secure deployment workflows.