Company Description
At Bosch, we create solutions that make life better; from advanced home comfort systems to sustainable energy technologies.
Whether it’s mobility, industrial technology, or home comfort solutions, you’ll find opportunities here to turn your vision into reality and contribute to a more efficient, connected, and sustainable world.
Join our high-impact After Sales Technical Field team and play a key role in ensuring field excellence across our Home Comfort business.
We are looking for a skilled and solution-oriented Technical Field Expert at Ankara to support technical operations, elevate service quality and represent Bosch as a technical authority in key projects and escalations.
Job Description-
Coordinate and supervise field technical operations across assigned regions.
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Provide advanced technical guidance, expert-level troubleshooting and final root-cause analysis support.
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Conduct on-site system diagnostics, supervising, project control, performance audits and failure investigations, automation system for RAC / PAC / VRF/ HP product ranges.
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Monitor authorised service partner technical field performance, technical workmanship quality and safety compliance.
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Deliver regular advance technical training, coaching and capability-building programmes for technicians and service partners on the field side.
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Validate warranty claims in the field, verify repair quality and ensure accuracy of technical reporting.
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Represent the company as technical authority in critical escalations, strategic customer visits and major installation projects.
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Initiate and supervise corrective action plans and continuous improvement activities.
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Support documentation development: service bulletins, installation best practices, troubleshooting guides etc.
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Integrate sustainability standards into the field service network (energy efficiency, refrigerant handling, circularity).
Qualifications-
Bachelor’s degree in mechanical engineering, Air conditioning engineering technician or equivalent technical discipline (preferred).
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Minimum 5+ years’ experience in Air conditioning field service, commissioning, or technical support and supervising.
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Strong technical mastery of Air conditioning fundamentals: refrigeration cycle, thermodynamics, inverter / VRF technology, F-gas, electrics.
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Proven field audit capability, ability to diagnose complex performance issues and electrical/electronic faults.
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Excellent communication, coaching, presentation and stakeholder management skills.
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High discipline in reporting, documentation and compliance with safety and environmental regulations.
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F-Gas certification or equivalent (preferred).
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Valid driving licence and availability for regular domestic travel.
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Minimum intermediate English level with fluency
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Residency in Ankara