Technical Operations Engineer

As a Technical Operations Engineer You will help deliver, and support enterprise infrastructure solutions. The role will focus on Red Hat OpenShift, Kubernetes, compute, storage, and backup technologies. The consultant will work with internal teams and clients to ensure reliable, scalable, and secure infrastructure. The candidate must be located in Riyadh and able to work on-site as needed.

Key Responsibilities:

• Design, deploy, configure, and manage Red Hat OpenShift environments (on-premises and/or hybrid)
• Manage, maintain, and troubleshoot Kubernetes clusters: cluster provisioning, networking, storage integration, monitoring, scaling, upgrades, etc.
• Maintain and manage compute and server infrastructure: performance, virtualization, capacity planning, etc.
• Maintain and manage storage solutions: SAN/NAS, block/object storage, high availability, replication, tiering.
• Plan and manage backup and disaster recovery solutions: full/incremental/differential backups, replication, restore testing, business continuity.
• Work closely with DevOps or platform engineering teams to integrate CI/CD pipelines, observability (logging, alerting, metrics), infrastructure as code, etc.
• Ensure security, compliance, patching, and standard operating procedures are maintained for compute, storage, and OpenShift/K8s environments.
• Perform performance tuning, capacity planning, resource optimization.
• Provide documentation, runbooks, knowledge transfer, and training to client teams or internal staff.
• Participate in incident response / root cause analysis when infrastructure issues arise.

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
• 3–5 years of experience in cloud infrastructure engineering or system administration.
• Hands-on experience with Docker, Kubernetes, and container orchestration.
• Proficiency with Linux/Windows servers, networking, and load balancers
• Knowledge of monitoring tools (e.g., CloudWatch, Prometheus, ELK Stack).
• Excellent problem-solving, communication, and collaboration skills.
• Arabic and English fluency is preferred.

• An international team with a high focus on Gender Diversity.
• Employee Assistance Program, e.g., for psychological, legal & financial consultancy
• You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
• Access to training for personal development. - Internal E-learning Development Platform Available for Employees
• Mentorship program