Technical Product Manager - Airport Services

At Emirates, we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world?

Join us in Cosmopolitan Dubai as a Technical Product Manager - Airport Services and make your mark on the aviation world by taking our products to the next level!

In this role you will:

• Collaborate with TPOs (technical product owners), peer groups, vendors, and other IT stakeholder groups to deliver ongoing and future Program Increment Planning (PIs), utilizing business value, assessment of available capacity, and effectively sequencing and prioritizing backlogs.
• Lead a team of TPOs through collaboration, delegation, and empowerment to ensure effective delivery of our technology solutions.
• Collaborate with architecture, engineering, and service management teams to ensure the overall backlogs are balanced to provide a scalable, user experience-optimized, stable, and performant technology product that continually meets business needs. Ensure Technical Debt, NFRs (Non-Functional Requirements), and System enablers are considered, captured, and cascaded to team backlogs.
• Participate in Sprint demos at the team level and assist in the preparation of system demos and other varied levels of involvement across a suite of Demos and Visual Release Notes at the team level. Engage in the preparation and delivery of PI demos to the stakeholder group via Inspect & Adapt workshops with the overall goal of driving increased use and adoption.
• Responsible for the quality and integrity of the data held in the Product Catalogue for your specific Product/s. Define a methodology for analysing and responding to target metrics and value post PI delivery, aiming to drive increased use and adoption of our technology products.
• Develop and mentor TPOs, supporting their professional development. Contribute to the TPM peer community in identifying and acting upon opportunities for Learning and Development, growth, and advancement.
• Maintain the quality and integrity of the data held in the Product catalogue and features within the technical and team boundaries, ensure the identification and contribution of risks and dependencies, and ensure appropriate team backlogs reflect any impact.
• Drive the partnership with applicable product vendors, ensuring timely feature/product upgrades, and maximising the product's efficiency and effectiveness. Minimise bespoke customisation and influence business process changes to best utilize vendor-supplied products.
• Own data and information product roadmap and ensure compliance with Enterprise Data & Analytics strategic guidelines, architecture patterns, and business value consideration in coordination with business managers and leaders.
• Capture and align semantic information (business metadata) across diverse business areas, translating it into appropriate intermediate formats (e.g., information metrics or similar) and logical Enterprise Data and Information Models.

To be considered for the role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent) in a relevant domain, e.g., Operations Research, Marketing, Science, Information Systems, e-commerce.
• 8 + years of practical experience working as a Technical Product Manager or Product Owner.
• Well-versed in the tools for the technical product aspects of software delivery.
• Strong communication skills at peer, line, and stakeholder levels. Ability to lead by example using evidence, information, and data to empower people and lead changes.
• Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domains or technical areas. Demonstrated evidence of knowledge in the technical area and its application.