Technical Support Analyst

Requirement

Qualifications:

• Associates or Bachelors degree in Information technology, Computer Science or related field (or equivalent experience)
• 2+ years of experience providing IT support or systems administration preferably in an educational setting
• Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices

Technical Skills

• Proficiency with Google Admin Console, Chrome Management Console and Google workspace
• Proficiency in Apple products and Mac support
• Familiarity with device imaging, policy configuration, and remote management tools
• Knowledge of network connectivity, Wi-Fi troubleshooting and endpoint security best practices
• Experience supporting web-based applications and learning management systems (LMS)

Mileage Re-imbursement:

• If going to a correctional facility, expensing mileage will be allowed.
• Going to one of the sites (Decatur or Forsyth) for regular work, mileage re-imbursement will NOT be allowed.

Job Type: Contract

Pay: $30.00 - $37.00 per hour

Work Location: In person