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Technical Support Engineer
JOB_REQUIREMENTS
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Employment Type
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Company Location
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Salary
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Responsibilities
Qualifications
- Support the sales team in KSA with technical information and assistance
- Prepare technical proposals, quotations, and tender documents. this include reviewing project documentation, including specifications, drawings, and reports
- Analyze customer requirements and provide appropriate product recommendations
- Maintain and update product information and technical data
- Assist in developing marketing materials and technical presentations
- Manage and oversee projects from inception to completion
- Coordinate with the sales team in KSA and clients to understand project requirements
- Develop project plans, schedules, and budgets
- Ensure compliance with safety standards and regulations
- Create detailed designs and layouts to support the sales team and consultants in KSA
- Utilize design software (e.g., DIALux, Relux) to develop efficient and effective solutions
- Ensure compliance with industry standards and customer specifications
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Provide technical support and advice during the project design phase
Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Minimum of 5 years of experience in sales support or a similar role
- Strong knowledge of products and solutions
- Excellent organizational and multitasking skills
- Excellent technical writing and documentation skills
- Strong communication and customer service abilities
- Fluent in English; knowledge of Arabic is a plus
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