Technical Support Tech I

We are hiring for a leading global technology company known for its innovation in e-commerce, cloud computing, and digital services.

Role: Technical Support Technician I

Location: New Carlisle, IN (Onsite)

Duration: 6 months contract

Pay: $23–$26/hr (W2)

Shift: Wed–Sat, 7:00 AM – 5:00 PM EST (10 hrs)

Core Responsibilities:

• Provide technical support to end users
• Troubleshoot and resolve technical issues
• Handle support requests via phone, email, and in-person
• Document, track, and monitor issues to resolution
• Follow standard processes and guidelines
• Work under supervision

Basic Qualifications:

• 0–3 years of experience (entry-level)
• Associate degree (preferred but not mandatory)
• Knowledge of basic IT concepts, systems, and troubleshooting