Job Description Summary

Technical Writer is responsible for creating, maintaining all documentation such as Product documents, End user documents, Process documents, technical specifications, manuals, guides, etc.

Job Description

Essential Responsibilities

• Develop comprehensive documentation that meets organizational standards.
• Gain deep understanding of products and services and translate complex information into simple and engaging content.
• Create user manuals and procedures autonomously based on the working of products and systems.
• Write user-friendly content that meets the needs of target audience, turning insights into language for user success.
• Develop and maintain detailed database of reference materials, including research, design specifications, device functionalities.
• Evaluate content of existing documentation and develop innovative methods for improvement.
• Research, outline, write, and edit content, working closely with various departments to understand project requirements.
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications and process documentation.
• Work with development and support leads to identify documentation repositories, revise , edit and determine best solutions for data compilation and centralized storage.
• Research, create and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration.
• Create product manuals with screenshots and tutorials.
• Write documentation for internal teams such as developers and programmers.
• Communicate complex ideas in a concise manner.

Desired Characteristics:

• Proven ability to quickly learn and understand complex products and systems.
• Experience in writing documentation and procedure manuals for various audiences.
• Good written communication skills.
• Experience in working with engineers to refine content and create visuals and diagrams for technical support content.
• Ability to handle multiple projects simultaneously.
• Previous experience in industrial environment.
• Exposure to cyber security and standards.
• Effective in using various tools for documentation.

Qualifications/Requirements

• 8+ years of experience as an effective technical writer
• Bachelor’s degree (or equivalent) in Engineering or relevant technical field.
• Firm understanding of SDLC.
• Prior experience in Marine / Industrial / software.
• Experience in tools to create documentation.

Additional Information