Technician Grade 2

POSITION OVERVIEW:

• The Technician Grade 2 will be directly reporting to the Workshop Manager/Service Manager.
  

KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:

• Safety guidelines want to follow up as per company policy.
  
• Maintaining the work standards as per the company’s policy and procedure.
  
• Reading and understanding the customer’s concern.
  
• Follow up the diagnosis procedure as per service manual.
  
• Preparing estimate as per diagnosis and company standards.
  
• Taking approval based on diagnosis directly from supervisor.
  
• Maintain the 5S activities.
  

PREFERRED QUALIFICATIONS AND CHARACTERISTICS:

• Recognize diploma in regular basis or ITI certificate (Industrial Training Institute) done in regular.
  
• Dealership experience (3 Years).
  
• Knowing of PMS (Periodic Maintenance Service) as per company standards.
  
• Technicians will speak with their supervisors, so the ability to understand instructions and communicating effectively will benefit you greatly.
  
• Knowing about the replacement of unit assembly’s (Transmission, Differential, Transfer case, suspension, and brakes etc.)
  
• Basic knowledge about SST (Service Special Tool) tools handling.
  

ADDITIONAL NOTES:

• Working Hours: as per the Service Dept. Timings.