Teknik Mühendis

About Us

Contec Medical System USA Inc. is a global provider of advanced medical technology solutions. We are committed to delivering innovation and high-quality service to healthcare providers and distributors worldwide. As part of our Turkey operations, we are looking for a skilled Technical Engineer to provide professional technical support and customer service in both pre-sales and after-sales processes.

Key Responsibilities

• Resolve pre-sales and after-sales service issues for customers, ensuring a seamless customer experience.
• Assist the sales team in providing technical product support to customers both online and offline.
• Deliver on-site technical training and product installation services when required.
• Collaborate with the sales and e-commerce teams to strengthen customer satisfaction and product performance.
• Document customer issues, provide feedback to R&D, and support continuous product improvement.

Qualifications

• Bachelor’s degree in Biomedical Engineering, Electronics, Medical Technologies, or a related field.
• Minimum 2 years of experience in a technical support, field service, or engineering role (preferably in the medical devices or healthcare technology sector).
• Strong knowledge of medical devices, diagnostic systems, or technical hardware/software troubleshooting.
• Ability and willingness to travel domestically and internationally for training, installation, and support.
• Excellent problem-solving and analytical thinking skills.
• Strong communication skills in English (written and spoken); additional languages are a plus.
• Ability to work independently in a remote environment, while maintaining strong collaboration with global teams.

What We Offer

• A chance to join an international medical technology company with a growing presence in Turkey.
• Remote-based work with opportunities for professional travel and development.
• Competitive salary and benefits.
• Career growth and training opportunities in a global working environment.