Tele Caller Executive

Key Responsibilities:

• Make outbound calls to potential clients and follow up on inquiries.
• Attend incoming calls from customers regarding construction services, projects, or quotations.
• Explain the company’s construction services, products, and project offerings clearly to clients.
• Generate leads and qualify potential clients in the construction industry.
• Maintain accurate records of calls, client details, and follow-ups in CRM or spreadsheets.
• Support the sales team in achieving targeted leads and conversions.
• Follow up on appointments, quotations, and client inquiries promptly.
• Gather client feedback, requirements, and market insights for ongoing or upcoming construction projects.
• Coordinate with project and operations teams for project updates and client communications.
• Maintain professionalism, courtesy, and compliance with company policies.
• Demonstrate basic knowledge of construction processes, materials, and project workflows to engage clients effectively.
• Upsell or cross-sell additional construction services or solutions when appropriate.

Required Skills & Qualifications:

• High School or Graduate (preferably in Commerce, Marketing, or related field).
• Excellent communication and persuasion skills over the phone.
• Basic understanding of construction terminology, materials, and project management.
• Proficient in computer usage and CRM systems.
• Strong interpersonal and customer service skills.
• Ability to stay motivated, handle rejection, and meet targets.

Job Type: Full-time

Pay: Up to ₹20,000.00 per month

Work Location: In person