Tele Marketing Executive

Tele- Marketing Executive – Roles & Responsibilities

(Preferred Female Candidates)

• Outbound & Inbound Calling
• Make outbound calls to potential customers to promote company products or services.
• Handle inbound calls, answer customer queries, and provide accurate information.
• Lead Generation & Follow-up
• Identify and generate new leads through cold calling and existing databases.
• Follow up on interested prospects and maintain regular communication.
• Sales & Conversion
• Explain product/service features, benefits, and pricing to customers.
• Convince prospects and close sales as per assigned targets.
• Customer Relationship Management
• Build and maintain good relationships with customers.
• Address customer concerns professionally and escalate issues when required.
• Data Management & Reporting
• Maintain accurate records of calls, leads, and customer interactions.
• Update customer details in CRM or company systems.
• Target Achievement
• Meet daily, weekly, and monthly call and sales targets.
• Work towards achieving individual and team performance goals.
• Market Feedback
• Collect customer feedback and share market insights with the management or sales team.
• Report competitor information when identified during calls.
• Compliance & Professional Conduct
• Follow company policies, scripts, and quality standards.
• Maintain professionalism and ethical communication at all times.
• Coordination with Team
• Coordinate with sales, marketing, and support teams for smooth customer handling.
• Support promotional campaigns and special offers.
• Continuous Improvement
• Participate in training programs to improve communication and sales skills.
• Stay updated with product knowledge and market trends.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

• Provident Fund

Work Location: In person